▷ (3 Days Left) Administration Assistant

3 weeks ago


City of Melbourne, Australia St Vincent's Health Australia Full time

* Reception duties, answering telephone, email and fax enquiries* Efficient patient scheduling enabling maximal utilisation of equipment and staff* Accurate data entry of patient and study information* Registration of patient arrival and discharge* Peripheral administration tasks to ensure a productive and efficient workflow* Processing payments and assisting senior team with accounts tasks* Accurate and timely medical audiotyping of dictated reports* Distribution of medical results and access enquiries from referrers* VCE or equivalent* Previous experience in medical administration (desired)* High degree of computer literacy* Customer service and multi-tasking experience* Knowledge of medical terminology (desired)* Demonstrated abilities in working in a fast-paced environment* Professional telephone and reception skills* Previous experience in invoicing/receipting* A valid Nationally Coordinated Criminal History heck, or willing to obtain* A focus on wellbeing initiatives, with regular events and programs* Confidential, solutions-focused employee counselling* A healthy work/life balance encouraged. Full time employment comes with a monthly Accrued Day Off (additional day off per month)* Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities* Salary Packaging – Increase your take home pay* In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne’s best cafes, public transport and lots of carparks* Discounts and Promotions always available through our Foundation* Regular opportunities for professional development to assist you to reach your career goals* Culture of continuous improvement* Reception duties, answering telephone and email queries.* Projecting imaging’s caring, professional image to patients and referring clinicians.* All reception tasks should be performed mindful of the need to maintain a steady and efficient level of activity and efficiency within the department.* Efficient patient scheduling/allocation of appointments, which enables maximal utilisation of equipment and staff.* Registration of patient arrival for their examination along with peripheral tasks to ensure an efficient and speedy passage through the department.* Telephone enquiries and direction of calls to the appropriate areas of the department when necessary.* Advising Administrative Manager of supply shortages.* Processing payments and assisting senior team with accounts tasks.* Accurate and timely medical audio typing of dictated reports.* Distribution of verified reports by phone, fax, courier or electronically.* High degree of computer literacy* Customer service and multi-tasking experience* Professional telephone and reception skills* Previous experience invoicing/receipting* Certificate in Medical Terminology* Certificate in Medical Reception* Certificate in Typing* A knowledge of medical terminologySt Vincent’s Hospital Melbourne (SVHM) is a Catholic not-for-profit healthcare provider with a reputation for compassionate care and world-leading innovation. Part of the St Vincent’s Health Australia group, we are a leading tertiary teaching hospital providing a comprehensive suite of services including acute medical and surgical services, emergency and critical care, aged care, diagnostics, rehabilitation, allied health, mental health, palliative and residential care.Operating from 18 sites across greater Melbourne, this includes a major teaching, academic research and tertiary referral centre situated in Fitzroy, a soon to be established Rapid Access Hub at St Vincent’s Hospital on The Park, St George’s Health Service Kew, palliative care at Caritas Christi Hospice, as well as aged care, correctional health, mental health and community centres, pathology collection centres, general practice services and dialysis satellite centres. We continue to be at the forefront of care for Victoria’s most in-need communities.Employing more than 7,000 staff and with over 880 beds in daily use, the core aim of SVHM is to improve the patient experience through better access, superior outcomes and a more efficient and responsive health service.
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