Principal Designer, JSM

14 hours ago


Council of the City of Sydney, Australia Atlassian Full time

Design | Sydney, Australia | Remote, Remote |

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed‑first company.

We are looking for a Principal Product Designer to be a key driver in the JSM (Jira Service Management) Design team. In this role, you will report into the Head of Design, JSM, and join an organization consisting of multiple teams across India, Australia, and Turkey. As a senior individual contributor, you’ll lead strategic design work all aiming to improve product experiences across the service management suite. This role will help Atlassian redefine Service Management practice in this AI‑native world, working with talented designers across Atlassian products to produce short‑ and long‑term user‑centered design. This Principal Designer will work with heads of design, product and engineering (along with other designers and researchers), to envision an AI‑native Service Management world, driving alignment and connection between Atlassian’s existing portfolio of products. Leading this space means you will focus on our customer base in 190 countries, having direct impact for tens of thousands of customers and millions of users

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .

About Atlassian

At Atlassian, we’re motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

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