Mental Health Support Worker

Overview

Mind Australia is a leading community-managed specialist mental health service provider with a range of residential, mobile outreach, centre based and online services. We have been supporting people living with the day-to-day impacts of mental illness, as well as their families, friends and carers for over 45 years. Mind provides practical and motivational support that helps people develop the skills they need to move on, thrive and improve quality of life. Mind is committed to diversity and social inclusion.

About the role: The Housing with Support residential service is a long-term integrated social housing program for people living with severe and enduring psychosocial disability. The Haven residences are staffed 24/7 and designed like a home away from home, funded through client NDIs packages with practice guided by Mind’s Model of Recovery Oriented Practice, SIL model and Dual Disability framework. The service works collaboratively with clients providing personalised 1:1 support, shared supports and group activities based on strengths and goals identified in an individual recovery plan to build daily living skills, strengthen relationships with families and carers, enhance social connections and community networks, and grow confidence and capacity to live safely in the community.

Role context: We are seeking a compassionate, resilient Mental Health Support Worker for a permanent, part-time opportunity (19 hours per week) to work on a 24/7 rotating roster within the Haven property in the South Yarra area. The role involves providing positive person-centred, recovery-oriented supports to clients to achieve wellbeing goals and grow independence.

Role details

- Permanent, part-time role – 19 hours per week
- 24/7 rotating roster including sleepover and weekend shifts
- Location: South Yarra

Key responsibilities

- Work with clients to achieve their goals set out in their NDIS plan, support reintegration to residence and meaningful living through a staged recovery approach.
- Deliver group programs to build skills, support recovery and transitions back to the broader community.
- Support family and carers through information, education and referrals.
- Engage with clients to understand needs for assistance from local service providers across clinical mental health, physical health, education and employment, entitlements and benefits, housing, transport, recreation and social connections.
- Collaborate with services and the community to ensure a coordinated, integrated response to recovery goals.

What you’ll bring

- Tertiary qualifications (minimum Certificate III) in Mental Health, Peer Work, Psychology, Social Work, Occupational Therapy or other health-related field as designated by Mind.
- Experience in Community Services, Mental Health, Disability, Social Welfare, Housing, Healthcare or Government sectors is desirable.
- Knowledge and experience in applying theoretical approaches and practices including family-inclusive practice, trauma-informed theory, cognitive behavioural therapy, motivational interviewing and harm reduction therapy is desirable.
- Experience working with people with mental health issues, complex needs, and interacting with families and carers.

Benefits

- Salary packaging up to $15,899 p.a. to cover living expenses (e.g., rent, mortgage, childcare, car leasing).
- Option to access Meal and Entertainment allowance up to $2,650 p.a. via Salary Packaging.
- Generous leave entitlements including 8 weeks paid parental leave, 17.5% annual leave loading, and Monthly Accumulated Day Off (for full-time employees).
- Access to Employee Assistance Program (EAP) for you and immediate family members.
- Fitness Passport – access to a corporate health and fitness program for you and your family.
- Learning, development and career opportunities.

Interested?

To apply, visit Mind Careers. Reference number: 498297. Online applications must be submitted by 11pm Wednesday 15 October 2025. Applications may close early if a suitable applicant is sourced. For more information, contact the person below.

Amy Simmons – Acting Service Manager - Supported Independent Living Victoria

Email: amy.simmons@mindAustralia.org.au

Position Description

PD Mental Health Support Worker (SIL Haven) 20250929.pdf

The successful applicant is required to complete comprehensive reference and background checks prior to employment, including Working with Children Check and NDIS Workers Screening Check.

Reasonable adjustments are available in the recruitment process. For support, please contact hr@mindAustralia.org.au

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