[Apply in 3 Minutes] Business Support and Performance Coordinator

Overview

Are you a self-motivated professional with a strong analytical mindset and a passion for driving performance and supporting business operations? We’re looking for a Business Support and Performance Coordinator to join our Corporate Services Directorate.

North Sydney Council administers the North Sydney local government area on Sydney’s picturesque lower North Shore. Our 400 employees look after 77,000 residents spread across 10 square kilometres of land on the foreshores of Sydney Harbour providing spectacular harbour views, beautiful parklands and a bustling CBD.

The role

The Business Support and Performance Coordinator plays a pivotal role in providing high-level support and data analysis to the Director and various service units within the Corporate Services Directorate.

Key responsibilities include developing dashboards and reports, tracking KPIs and budgets, analysing data trends, and identifying opportunities for improvement. You will also assist in coordinating process improvement projects, optimising business systems, and automating manual workflows. As the primary support to the Director, you’ll oversee diary management, correspondence, and facilitate engagement with senior stakeholders.

A major aspect of this role is to support business operations across the directorate. This includes leading the implementation of corporate systems and processes and coordinating high-level reporting to the Executive Leadership Team (ELT), Council, and committees. Additionally, you will contribute to the development of business cases and provide general administrative assistance to service unit managers as required.

What we/'re looking for

We are looking for a candidate with experience in data analysis or project coordination, ideally with a proven track record of working alongside senior management across a variety of organisational settings. The ideal candidate will have strong proficiency in Microsoft Office applications, excellent communication skills, and the ability to work independently while managing multiple deadlines. We’re also seeking someone with experience contributing to organisational change through effective collaboration and cross-functional teamwork.

This is a fantastic opportunity to contribute to the performance and strategic outcomes of a key directorate within the organisation. In return, you’ll join a supportive and forward-thinking team committed to innovation, efficiency, and organisational excellence.

Why work at NSC?

We/'re committed to creating a diverse, inclusive and positive workplace. Our teams are reflective of the communities in which we operate, and we value the unique contribution each member makes to the North Sydney Council. The work we do makes a real difference to the lives of our residents and contributes to their economic and social wellbeing.

North Sydney Council as an employer offers excellent employee benefits such as:

- Easy accessibility to work with spectacular harbour view work locations
- Access to Fitness Passport
- Excellent work-life balance with a 35-hour working week for indoor employees or fortnightly RDO’s for outdoor employees
- Flexible working hours with access to flexi-time for indoor employees
- Freedom to direct contributions to any compliant superannuation fund
- A holistic health and well-being program offering exercise classes, flu vaccinations, skin checks
- Access to employee recognition and reward program
- Weekly fruit baskets
- Free access to counselling sessions through our Employee Assistance Program
- Free financial advice by a certified Financial Planner
- Monetary transport allowance
- Invitations to local government events, training and planning sessions
- Access to corporate social events at picturesque harbour locations
- Close locale to transport options including train, bus, metro and bike ways

Salary from $89,891 to $107,336 per annum + $1,000 pa Transport allowance + 12% superannuation

35 hours per week with access to flexi time

How to apply

Applicants are required to submit a resume and provide a brief summary of how your skills and experience meet the key requirements of the role.

Applications close Tuesday, 07 October 2025, however interviews will begin as suitable applications are received. Don’t wait to apply – we’re ready to meet the right person as soon as possible.

To view the Position Description, Click Here

Closing Date

07 October 2025 - 11.30pm

North Sydney Council is committed to the principles of Equal Employment Opportunity in order to provide a working environment that embraces and values diversity and inclusion. North Sydney Council also adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. We strongly encourage candidates from wide-ranging backgrounds, identities and experiences to apply.

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