▷ [Only 24h Left] Principal Technical Implementation Consultant (API integrations)

Principal Technical Implementation Consultant (API integrations)

Melbourne, Australia | Customer Experience

Your Mission

As the Principal Consultant – Technical Implementation, you will bridge technical delivery and strategic advisory. After the sales process, you’ll be the primary contact guiding customers through solution design, implementation, API integrations, and adoption of OneTrust’s Universal Consent & Preference Management (UCPM) and Consent Management Platform (CMP) solutions. You’ll combine deep technical expertise with business acumen to deliver impactful, scalable outcomes for our customers.

Your Responsibilities

- Lead solution design and oversee technical implementation for complex customer projects.

- Provide best practice guidance on SaaS solution deployments, including underlying software architectures and integration patterns.

- Leverage core technologies, including web technologies (HTML, CSS, JavaScript), API integrations, to deliver tailored solutions.

- Act as a trusted advisor to stakeholders, aligning technical delivery with business objectives.

- Translate customer requirements into actionable specifications for internal teams.

- Share knowledge, documentation, and reusable assets to support future delivery.

- Advocate for customers internally, influencing product direction based on real-world feedback.

- Collaborate with Sales, Customer Success, and Product to ensure customer outcomes are met.

You Are

- A strong communicator who can simplify complex technical concepts for diverse audiences.

- Strategic in approach, able to see the bigger business picture while diving into technical detail.

- Comfortable managing multiple priorities in a dynamic environment.

- Experienced in implementing SaaS solutions end-to-end.

Your Experience Includes

- Degree in Computer Science, Engineering, Information Technology, or related discipline (or equivalent experience).

- 8+ years in technical consulting, solution engineering, or professional services, with experience designing and delivering enterprise technology solutions.

- Hands-on experience with web technologies (HTML, CSS, JavaScript), and API integrations.

- Proven ability to work directly with customers to gather requirements and deliver solutions.

- Track record of collaborating cross-functionally to deliver business value.

Extra Awesome

- Experience with Martech platforms (e.g., Adobe Experience Cloud, Salesforce Marketing Cloud, HubSpot), tag management systems (e.g., Google Tag Manager), and CRM systems or similar solutions.

- Exposure to Java or FreeMarker templating, website cookies and mobile SDKs.

- Prior experience as a Business Analyst or Solution Architect.

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position, so verify with your recruiter during your first interview.

Benefits

As an employee at OneTrust, you will be part of the OneTeam. You’ll receive support physically, mentally, and emotionally to do your best work both in and out of the office. This includes comprehensive healthcare coverage, flexible PTO, equity RSUs, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

- OneTrust Careers on YouTube

- @LifeatOneTrust on Instagram

Your Data

You have the right to have your personal data updated or removed. Further details about these rights are available on the Privacy Overview. You can change your mind at any time and have your personal data removed by contacting us. Recruitment fraud warning: OneTrust warns of scams offering false employment. We never request personal information, IDs, or bank details during interviews. Legitimate communications will come from an @onetrust.com email address.

Our Commitment to You

When you join OneTrust you join a diverse and inclusive team focused on meaningful work. We are committed to equal employment opportunities and prohibit discrimination and harassment of any type. Our privacy center makes it easy to see how we collect and use your information.

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