Cluster Manager

4 days ago

Perth, Western Australia Country Road Full time
We are seeking candidates for multiple roles including Concession Sales Consultant, Sales Consultant, Store Manager, Assistant Store Manager, Concession Manager, and Junior Merchandise Planner for Home. Responsibilities include delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes, leading the Collins Arcade location and neighboring CBD concession sites, and contributing to product development and marketing initiatives.

Responsibilities

- As a Concession Sales Consultant or Sales Consultant, collaborate with your team to deliver exceptional customer experiences through knowledgeable service and seamless execution of operational processes.

- As a Store Manager, be responsible for delivering the store's financial targets and company KPIs, focusing on a warm and genuine customer service experience.

- As an Assistant Store Manager, assist with delivering the store's financial targets and company KPIs, with emphasis on customer service.

- As a Concession Manager, deliver concession stores' financial targets and KPIs, focusing on creating a warm and genuine customer service experience.

- Lead the new Collins Arcade location and neighboring CBD concession sites.

- Contribute homeware product development expertise to the Country Road brand.

- Contribute marketing campaign experience to the Country Road Marketing team.

- As Junior Merchandise Planner for Home, develop merchandise budgets, forecasts, and assortment plans to effectively manage trading across all channels.

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