Human Resources Officer

- Job location at Remote (off-site)
- Remuneration: Salary $76,372.40 - $81,905.20 per annum (pro-rata for part-time hours). As a Public Benevolent Institution (PBI) NAAFLS can offer up to $15,899 per annum of the salary, Tax-free as a fringe benefit (conditions apply).
- Hours of work: Flexible hours/days (negotiable within Monday – Friday 8:15 am –4:30 pm NT time)
- Employment Type: Part-time, fixed-term position (6 months) with possibility of extension
- Superannuation: 12.0%
- Leave Entitlement: 6 weeks per annum plus 17.5% leave loading (FTE)
- Reports To: Human Resources Manager
- Special Measures:
- Information for Applicants: Additional benefits include:• Time off in Lieu of Overtime• Travel Allowance• Individual training budget of $1,000 annually (conditions apply)• Monthly Wellbeing Leave day (FTE only)• Paid parental leave applicable to Primary or Secondary Carer (6 weeks paid after 12 months service)• Study Leave• Defence Leave
- Additional Information: Mandatory employment requirements:• Maintain a working with children clearance (WWCC)• Maintain a satisfactory Criminal History Check• Driver’s licence required for on-site staff Conditions of Employment:• Social, Community, Home Care and Disability Services Industry Award 2010• National Employment Standards• Fair Work Act

ABOUT NAAFLS

The North Australian Aboriginal Family Legal Service (NAAFLS) is an Aboriginal community-controlled Family Violence Prevention Legal Service (FVPLS). We provide legal and non-legal services and support to 40+ remote Aboriginal Communities across a 350,000km2 coverage area in the Top End of the Northern Territory. Our extensive travel remit is also inclusive of all 25 remote circuit courts sittings, and our travelling teams can be required to stay overnight in community for up to 4 days each month.

To ensure direct service delivery to our people, we have offices located in Katherine (Jawoyn, Dagoman and Wardaman Country), Darwin (Larrakia Country) and Nhulunbuy (Yolŋu Country).

NAAFLS provides a culturally safe, trauma informed, wraparound service which sets us apart and allows us to find practical, community-based solutions to the most complex legal problems. This way of working ensures our vulnerable clients are fully supported throughout their journey.

POSITION OVERVIEW

Reporting to the HR Manager, the HR Officer will be reliable, organised, and collaborative, building positive working relationships across the organisation and engaging effectively with key stakeholders while managing a range of HR administrative and project tasks. The role supports the full employee life cycle, including recruitment, onboarding, induction, training, and annual performance review processes.

The HR Officer manages the NAAFLS HR inbox and the Employment Hero HR platform, ensuring accurate employee records, HR compliance, and timely responses to queries. The HR Officer will be capable of working remotely and using digital systems and technology to manage HR processes, maintain records, and communicate effectively across multiple locations.

KEY RESPONSIBILITIES

- Employee Life Cycle Support

- Oversee and assist with managing the employee life cycle, including recruitment, onboarding, induction, and training sessions for new starters, ensuring timely and effective processes.

- Support probation monitoring, performance review processes, and incremental salary increases in line with organisational policies.

- Maintain accurate and up-to-date employee records for all stages of the employment lifecycle.

- HR Administration and Compliance

- Assist the HR Manager in managing HR operations, processes and general administrative duties.

- Manage the Employment Hero HR platform, ensuring the accurate preparation, maintenance, and compliance of HR documentation and employee records.

- Monitor and manage the HR inbox, providing timely and professional responses to staff enquiries and escalating matters appropriately.

- Support the implementation and ongoing maintenance of HR policies and procedures, ensuring compliance with relevant legislation, industrial instruments, and organisational requirements.

- Contribute to HR-related projects, audits, and reporting as directed by the HR Manager.

- Support continuous improvement initiatives to strengthen HR processes, systems, and service delivery.

- Contribute to risk management and data integrity by maintaining compliance with privacy and reporting obligations.

- Collaboration and Stakeholder Engagement

- Collaborate with stakeholders across the organisation, including program managers, Admin, and Finance teams, to support HR processes and organisational initiatives.

- Provide guidance and support to managers and staff regarding HR policies, procedures, and employee lifecycle processes.

- Contribute to a positive and collaborative team culture, promoting staff engagement and organisational values.

- Professional Development & Continuous Learning

- Undertake professional development opportunities to maintain and enhance HR skills and knowledge when required.

- Support a learning culture by sharing knowledge and assisting with training initiatives for new starters and staff to learn HR systems or processes.

- Work closely with the HR Manager on assigned HR-related tasks and projects.

- Other Duties

- The HR Officer may be required to perform other reasonable duties within the scope of the role, as directed by the HR Manager.

- Key Performance Indicators (KPIs)

- Demonstrate proficiency in using Employment Hero for HR administration, including recruitment, onboarding, employee records management, and HR reporting, within the first three months.

- Ensure accurate and timely HR administration across all HR functions, including recruitment, onboarding, induction, and performance review processes.

- Maintain responsive and professional communication through the HR inbox and in addressing internal HR queries.

SELECTION CRITERIA

- Essential

- Experience working within a not-for-profit and/or Aboriginal Corporation.

- Demonstrated experience in HR administration, including recruitment, onboarding, employee records management, and compliance.

- Demonstrated experience with Employment Hero HR platform or similar HRIS.

- Strong organisational skills with the ability to manage multiple priorities and meet deadlines.

- Excellent communication and interpersonal skills; collaborative, approachable, and professional.

- Capable of working remotely and confidently using digital systems and technology to perform HR administrative tasks and maintain effective communication.

- Demonstrated reliability, integrity, and professionalism in previous roles.

- Experience engaging respectfully with Aboriginal and Torres Strait Islander staff and communities.

- Willingness to undertake professional development as required.

- Must maintain a Working with Children Clearance (WWCC) and a satisfactory Criminal History Check.

- Desirable

- HR qualifications (Certificate IV or higher in Human Resources, Business, or a related field).

- Experience preparing HR-related reports, metrics, dashboards and contributing to HR projects.

- Knowledge of employment legislation, industrial instruments, and HR best practices.

- Experience supporting corporate services initiatives or cross-functional HR projects.

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