Lifestyle Director

3 weeks ago

Bendigo, Victoria, Australia Worth Ross Management Company, Inc. Full time
· POSITION SUMMARY:

The Lifestyle Director is responsible for managing operations, maintenance, and oversight of community events. This includes social, recreational, leisure-time, and related activities. The role takes point on promotion and charge of all events and volunteers, ensuring a safe, helpful, and clean working environment. As directed by the General Manager, this position complies with and enforces the community rules while proactively creating a community-focused experience.

· POSITION RESPONSIBILITIES:

· Respond to phone, email, and correspondence inquiries from residents, leasing consultants, and management team.

· Schedule, plan, organize, and attend activities and events; this includes facilitating speakers, classes, special interest activities, etc.

· Create, print, and distribute various communications, such as flyers, tickets, and the community newsletter.

· Sell advertising and maintain records/billing to advertisers and all other communication pertaining to the newsletter.

· Coordinate and administer the community website.

· Enlist and oversee any volunteer social committee(s).

· Coordinate and hire independent instructors as needed.

· Document and maintain records of all events for future use.

· Maintain various Association files and obtain necessary credentials/certifications and advise on any necessary social event insurance.

· Facilitate and maintain relationships with neighboring businesses to ensure positive and longstanding relationships within the community.

· Other duties and special projects as assigned.

· OPERATING SKILLS, KNOWLEDGE & ABILITIES:

· Education/Training:

Associate degree (A.A. or A.S.) in Marketing, Communication, Hospitality, or related field from a two-year college or university, or equivalent combination of education and experience.

· Experience/Knowledge/Abilities:

Must possess strong communication, interpersonal, organizational, marketing, and customer service principles and practices. Computer literacy: Proficiency and working knowledge of Microsoft Word, Excel, Canva (or equivalent).

· Special Requirements:

Physical demands include the ability to lift up to 50 lbs; Standing, sitting, and walking. The employee is required to work at a personal computer for extended periods of time, as well as talk on the phone for extended periods of time. Ability to detect auditory and/or visual emergency alarms. On-call 24/7. Ability to work extended/flexible hours and weekends based on project requirements. Driving when necessary. Ability to respond to emergencies promptly.

- Medical
- Dental
- Vision
- Short term disability (STD)
- Long term disability (LTD)
- Employee assistance program (EAP)
- Pet insurance
- Retirement
- Paid Time Off (PTO)

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