Sales Support Co-ordinator

4 weeks ago

Surry Hills, Australia Wyndham Destinations Full time

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**We Put the World on Vacation**:
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

**PRINCIPAL RESPONSIBILITIES**:_(Include but not limited to:)_**
- Interact with guests in a polite and friendly manner, answering queries and attending to their needs
- Complete core tasks such as but not limited to data entry, reporting and ad hoc administration duties as delegated by the Office Administration Manager
- Provide support to Office Administration Manager and sales staff in daily sales administration duties
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Follow all Company policies and procedures and adhere to industry and Company best practices
- Display integrity and attention to detail when receiving cash payments, reconcile and balancing cash floats daily
- Provide and maintain a safe environment for all children attending the children’s centre
- Stay current with required government licenses, certification, work permits, etc. where required
- Maintain standard of appearance in the common areas, administration office, childrens centre and staff lounge as needed
- Display a high standard of professional and personal conduct at all times
- Employees must ensure they comply with WDAP’s OH&S Policy, procedures and any reasonable instruction given by WDAP.
- Employees must not wilfully place at risk the health and safety of themselves or any other persons in the workplace and to not wilfully or recklessly interfere with or misuse anything provided for health and safety.
- Display _Hospitality with Heart _customer centric focused service to all internal and external parties.
- Display innovation through inspiring, creating and improving processes and products.
- Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise.
- Display leadership values by ensuring effective communication and respecting your peers and managers. Support others within the team and empower each other wherever possible.
- Strong customer service values and focus
- Excellent communication skills and ability to work under pressure
- Provide and maintain a safe environment for all children attending the Kids Club
- Ability to build instant rapport with children of all ages, and their parents
- Professional in appearance and positive ‘can do’ attitude
- Extensive exposure to OHS workplace practices

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

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