Park Manager

You might not have heard about Ingenia before, and we tend to fly under the radar. Once you take a look into our dynamic, incredibly fast growing (ASX 200) business with a culture of creating community you'll be surprised by all the opportunities you'll find.- We are a leading Australian property group that own, operate and develop a fast-growing portfolio of Lifestyle communities (land lease communities) and holiday parks across key urban and coastal markets. We employ over 1300 people across 120 parks and communities, with offices in the 3 eastern seaboard states.- Here at Ingenia, you can enjoy working within an organisation that genuinely cares for its people and is committed to creating communities where our residents and visitors can truly belong.**About the Location**

Less than 90 minutes’ drive from Melbourne CBD, BIG4 Ingenia Holidays Queenscliff Beacon offers caravan and camping sites with artificial turf or natural grass sites, bathroom amenities, a camp kitchen and wireless internet.

There are also plenty of beaches and ocean fronts to explore along the Queenscliff and Point Lonsdale foreshore.

**About the Role**
Seeking a friendly and professional Park Manager to ensure the successful operation of our Ingenia Queenscliff Holiday Park.** **You will be an individual that is motivated by providing exceptional and memorable experiences for our guests as well as someone with previous experience in tourism and hospitality.

**Responsibilities**
- Provide high levels of customer service to all guests and residents.
- Management of staff including roster preparation and performance management and recruitment of new staff
- Finance and resource management for consumables, grounds and buildings
- Support construction and development teams with new cabins and refurbishment processes
- Conducting weekly inspections of the site
- Collection of outstanding payments from residents
- Attend to emergency situations when required.

**About You**

With a background in tourism, property, sales or venue management, you should be passionate about the tourism industry and be able to demonstrate your experience with the following:

- Experience in managing similar assets, preferably Tourist/Caravan Parks.
- Operational and project management skills.
- Experience using Newbook or similar booking software.
- Excellent communication skills.
- Excellent administrative, financial controls and practices.
- Ability to go above and beyond to meet company objectives as well as ensuring customer satisfaction.

**Culture and Benefits