Food & Beverage Attendant

6 days ago

Bankstown, Australia Lady Banks Rooftop Bar Full time

We are looking for enthusiastic and motivated waitstaff and cocktail staff to work at our Lady Banks Rooftop Bar

About Bankstown Sports Club
Bankstown Sports Club is a leading and innovative registered club and a proud supporter of the local sporting, general and wider community. As one of Sydney’s top five registered clubs, it boasts a membership of 170,000, employing over 570 staff. Members and guests are drawn to our club, enjoying state-of-the-art amenities with a variety of beverage, dining and entertainment offerings all delivered with exceptional service.
Bankstown Sports is a one-stop destination for all. Our venues include the Lady Banks Rooftop Bar and the Basement Brewhouse, along with diverse food offerings across Italian, Asian, and middle eastern cuisines, just to name a few. The Group operates six clubs as well as a state of the art 600 seat theatre, a large Grand Ballroom and an extensive range of facilities to host events of all kinds along with a commercial office tower.

About Us
Lady Banks is Sydney's largest rooftop bar, which is a multi-seasonal sanctuary inspired by its horizon. This chic relaxed and sophisticated bar is the perfect space whether it be for a social gathering, after work drinks or for a special event - It's the perfect spot to enjoy drinks and some tapas, with 360-degree views of Sydney.

About the Role

We are seeking dedicated and experienced Casual Waitstaff & Cocktail Staff to work at Lady Banks Rooftop Bar. This is an exciting opportunity to progress your hospitality career in a professional environment.

**Key responsibilities include**:

- Demonstrating our Culture Values - Strong Team Player, Willingness to Surprise and Delight our guests and a 'Can-Do' Attitude.
- Greeting all customers and projecting a positive, motivated and friendly image to guests and staff
- Assisting with all customer enquiries, or requests regarding products and services
- Providing efficient and accurate service of food & beverage items to customers in bar areas and/or functions
- Restaurant duties; including table preparation, food & beverage service and cleaning duties
- Suggestive selling of menu items
- Bar service, where required
- Building and maintaining positive customer relationships, across a broad range of diverse cultures
- Cash handling

**Essential experience**:

- Experience working in an al a carte restaurant environment
- Knowledge of responsible service of alcoholic and non-alcoholic beverages
- Exceptional communication and customer service skills
- Ability to carry 3-plates
- Ability to create and maintain relationships
- Ability to work independently or as a part of a team
- Ability to communicate effectively (verbal and written)

**Essential qualities & behaviour**:

- Ability to provide an effective approach to Customer Service delivery
- Excellent numeracy and literacy skills
- Efficient cash handling skills
- Ability to work as part of a team
- Strong work ethic
- Multi-tasking abilities
- Exceptional conflict resolution techniques
- Must have RSA and RCG qualifications (or willingness to obtain)
- Previous or current experience in restaurant service
- Immaculate personal presentation
- A dependable and enthusiastic attitude
- Flexibility to work when required: weekday’s and weekend’s
- Rights to work in Australia

About the Benefits
- Career development - we love to promote internally and between clubs
- Training - ongoing training opportunities are provided
- Parking - free, secure and underground car parking (plus a discount on car washes)
- Health & Wellbeing Program
- Rewards & Recognition - you'll have access to generous rewards and recognition program

How to Apply

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