Digital and Content Support Officer 2x

2 weeks ago


Parramatta, Australia Ampersand Full time

Pay rate: $61.20 -$67.52 per hour + super.
- Duration: ASAP START until 30 June 2024
- Location: Parramatta + WFH

**Pay rate: $61.20 -$67.52 per hour + super.**
**Duration: ASAP START until 30 June 2024**
**Location: Parramatta + WFH**

**Responsibilities**:

- Tidying up of content in Sitecore CMS including saving and archiving of content, image, and video assets.
- Archiving and unpublishing of content on the Sitecore CMS
- Identifying and documenting broken media files, problems with tables and other issues with content.
- Creating spreadsheets of duplicate page titles.
- Identify images with the same file name.
- Mapping and documenting components, guided by Senior Content Officers.
- Find Teamsite links and redirect in website content, update and remove.
- Assist with review of analytics and documentation of technical queries or functional requirements.
- Escalation of problem areas to Project Manager and Senior Editor Lead for further discussion with Executive if required.
- Attendance at Project Meetings as required and work in progress meetings with immediate project content team.

**Requirements**:

- Sitecore and Drupal skills essential.
- Technical and digital expertise relating to websites and content.
- Strong administration skills.
- Highly organized and ideally familiar with Excel spreadsheets and Google Analytics.
- Excellent attention to detail in completing repetitive and manual tasks.
- Comfortable working within a Content Management System and with a range of media assets including images, PDFs, video files and some limited content editing if required.
- Good communication skills and ability to follow instructions/guidelines or process.
- An understanding of NSW Government website content and digital standards and principles is highly desirable and/or best practice for digital content.
- Must be diligent and able to work with mínimal supervision while also being a team player with a collaborative project team approach.



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