Medical Receptionist at Mental Health

4 hours ago

Sydney, Australia Kantoko Pty Ltd Full time

**Dream Job Alert: Be the Heart of Our Telehealth Psychiatry Team as a Medical Receptionist**

Are you someone who loves connecting with people, thrives in a fast-paced environment, and wants to be part of something truly life-changing? If you’ve been waiting for a career that’s more than just a job—**this is it**

We’re on the hunt for a superstar **Medical Receptionist** to join our vibrant and **innovative team** of passionate professionals in telehealth psychiatry, focusing on ADHD care. This is your chance to work alongside a supportive, forward-thinking group that values your ideas, celebrates your wins, and helps you grow. Plus, you’ll have the flexibility to do it from the comfort of your home a couple days a week

**The Opportunity You’ve Been Waiting For**:

- **Work That Matters**: Be the first point of contact for patients, offering them care and support that truly makes a difference.
- **Innovate & Grow**: Be part of an exciting new era in telehealth, where technology meets compassionate care.
- **A Team Like No Other**: Collaborate with a dynamic group of healthcare professionals who believe in innovation, teamwork, and providing the best possible patient care.
- **Work-Life Balance**: Enjoy the flexibility of working from home while making a genuine impact every single day.

**What Your Day Will Look Like**:

- **Schedule Like a Pro**: Master the art of organising patient bookings, keeping everything running like clockwork.
- **Be a Problem Solver**: Answer patient questions and provide guidance about our services (don’t worry—we’ll train you).
- **Keep Things Running Smoothly**: Upload files and notes with precision, always respecting confidentiality and privacy.
- **Connect the Dots**: Work closely with Patients, GPs, specialists, and allied health professionals to deliver seamless care.

**Why We Need You**:
You’re not just looking for a job—you’re looking for a career where you can truly make a difference. You have:

- **Amazing People Skills**: You can connect with patients and colleagues effortlessly, both in writing and over the phone.
- **Tech Know-How**: Computers, systems, and new tech don’t scare you—you embrace them
- **Organisation Extraordinaire**: You’re a multitasking master who knows how to prioritise and stay on top of things.
- **A Caring Heart**: Patient wellbeing isn’t just a buzzword to you—it’s something you genuinely care about.
- **Drive & Ambition**: You’re self-motivated, adaptable, and always looking for ways to grow and succeed.

**What You’ll Need to Succeed**:

- Previous experience in a medical reception or customer service role (medical or allied health experience is a bonus).
- An understanding of the Medicare system.
- A can-do attitude and a commitment to providing the best possible patient care.
- Australian working rights.

**Why You’ll Love Working With Us**:

- **Be Part of Something Bigger**: Join a team that’s revolutionising how we deliver mental health care.
- **A Culture of Innovation**: Work with a forward-thinking, collaborative group that thrives on ideas, creativity, and new ways of doing things.
- **Supportive Team Environment**: You’ll never feel alone—our team has your back every step of the way, and we love celebrating success together.
- **Flexible Work Arrangements**: Get the best of both worlds with hybrid work - we offer great work from home benefits.
- **Room to Grow**: We’re invested in your success, with plenty of opportunities for development and learning.

**Let’s Do This**

This is your chance to join an innovative, caring, and **fun-loving team** that’s changing lives every day. If you’re excited, motivated, and ready to dive in, we want to hear from you

Let’s build something amazing together—don’t wait, this dream role won’t last long

Pay: $60,000.00 - $65,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Sydney, NSW 2000: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- What are you hoping to achieve in this role?
- What motivated you to join the healthcare field?

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in Sydney, NSW 2000

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