Operations Supervisor

2 months ago

Botany, Australia TNT Express Full time

**About the role**:
The Operations Supervisor - Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements _to make every customer experience outstanding._

**Key Purpose**:

- Effectively manage the daily running of the Taxi Truck division
- Allocating, monitoring of truck jobs and management of drivers and customers
- To assist the Time Critical operations team to achieve an efficient, timely and cost-effective model
- Safely manage the Taxi Truck division with full compliance to WHS, COR, NHVR and FedEx policy and procedures

**Specific Tasks**:

- The effective use of all resources to achieve continuous business improvement, while maintaining customer service
- Taxi Truck allocation in an efficient and timely manner in accordance with customer needs, within compliance requirements
- Identifying driver via GPS and allocating courier jobs to most suitable driver in an efficient manner
- Reviewing driver current jobs to ensure timely delivery windows are met
- Liaise with query channel operators to assist major customers with their needs
- Working knowledge of General Carriers contract determination
- Ensuring the scanning and recording of all Proof of Deliveries to assist with collation of data for recording and achieving KPI’s (Service Quality)
- Communicating with other FedEx teams, creating an open transparent communication channel with all you deal with, while maintaining integrity
- Openly supply all information that is required for other parts of the business, through recording of collected data
- Complete training on internal procedures, scanning and compliance requirements

**KPIs**
- 100% scanning and Proof of Delivery on all consignments
- Prompt resolution of customer service enquiries
- Being part of team with observable level of cooperation
- Give direct observation and feedback to management
- Identify and act upon any opportunity for cost reduction

**About you**:

- Ability to work in a fast-paced high-pressure environment
- Applies a systematic and professional approach to establish “best practice” policies, work processes and procedures
- Ability to communicate with impact and build first class relationships
- Anticipates reviews, and continuously seeks to improve company performance
- Demonstrates integrity in actions and facilitates clear and honest two-way communication through an open management style.

**Experience**
- Basic knowledge of the Transport/Local Courier industry
- Strong written and oral skills, including well developed persuasive ability
- Ability to build strong relationships with both internal and external customers
- Understanding of Chain of Responsibility and fatigue management

**The benefits**
- Safety Above All Culture
- Career development opportunities
- A positive working culture, with our People-Service-Profit philosophy - putting our people first
- We care for our employee’s well-being and value their contributions to our company

**The Philosophy**

People-Service-Profit (P-S-P). We take care of our People so that they can deliver impeccable Service to our customers who will give us the Profit necessary for FedEx to be successful. Our success in the industry is attributed to our people. Throughout P-S-P philosophy, we have a work environment that encourages employees to be innovative in delivery the highest possible quality of service to our customers. We care for our employees’ well-being and value their contributions to the company.

**The Culture**

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.

**The Mission**

We strive to be the Best Company to work for with the Best Service and the Best Brand in our Industry.

Please note that this position is a ‘Operations Supervisor - Taxi Truck’ role and the title of this role will be ‘Operations Supervisor - Special Services” in line with the global FedEx title structure.

  • Operations Supervisor

    2 weeks ago

    Botany, Australia TNT Express Full time

    **About the role** An exciting opportunity has become available for an Operations Supervisor to lead our **bulk** operations at our **Botany NSW**. This crucial role will be responsible for handling all FedEx products with a major focus on domestic priority and international freight. Your focus will be to drive operational excellence by managing and...

  • Operations Supervisor

    4 weeks ago

    Botany, Australia TNT Express Full time

    **What you’ll be working on** The Operations Supervisor - Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding. - Manage the...

  • Operations Supervisor

    3 weeks ago

    Botany, Australia TNT Express Full time

    **What you’ll be working on** The Operations Supervisor - Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding. - Manage the...

  • Yard/operations Supervisor

    2 months ago

    Port Botany, Australia Frontline Human Resources Full time

    **The Role** FHR currently have a very exciting opportunity for an experienced Yard/Operations Supervisor to join a client in a permanent, fulltime position based in Port Botany, Sydney. **Key Responsibilities** To manage the profitable and timely movement of incoming and outgoing containers via road and rail and follow all safety and environment...

  • Yard/operations Supervisor

    6 days ago

    Port Botany, New South Wales, Australia Frontline Human Resources Full time

    The RoleFHR currently have a very exciting opportunity for an experienced Yard/Operations Supervisor to join a client in a permanent, fulltime position based in Port Botany, Sydney.Key ResponsibilitiesTo manage the profitable and timely movement of incoming and outgoing containers via road and rail and follow all safety and environment requirements by...

  • Operations Supervisor

    2 weeks ago

    Botany, Australia TNT Express Full time

    **About the role**: The Operations Supervisor-Special Services involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of couriers and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements _to make every customer experience outstanding._ **Key...

  • Operations Supervisor

    6 days ago

    Botany Bay, Australia TNT Express Full time

    What you'll be working onThe Operations Supervisor - Taxi Truck involves supervising the daily running of the Sameday Taxi Truck division including managing a fleet of trucks and staff members, adhering to regulatory & compliance requirements, and meeting the customer delivery requirements to make every customer experience outstanding. Manage the daily...

  • Supervisor

    6 days ago

    Botany Bay, Australia Australia Post Full time

    Job no:Brand: StarTrackCategories: In our warehousesWork type: Permanent Full TimeState:NSWLocation: BotanyAt StarTrack, we're focused on our people, on teamwork and on helping you to get the job done. And as Australia's largest freight and logistics provider we know a thing or two about delivery.The Supervisor will lead a team of freight handlers and...

  • Junior Supervisor

    2 weeks ago

    Botany, Australia Ventia Pty Limited Full time

    In partnership with Land and Housing Corporation, Ventia are seeking a **Junior Maintenance Supervisor **to join our fun & diverse team based in Botany. This is a great opportunity to use your trade or bachelor’s degree and get off the tools into a Supervisory role that will see you inspect buildings and coordinate with trades to ensure repairs &...

  • Day Controller

    3 weeks ago

    Botany, Australia Megadeck Australia Full time

    **Summary** Megadeck Staging Systems deliver excellence through superior quality products and remarkable customer service. We are Australia's leading staging specialists in high-quality portable staging & set construction. Based in Botany, NSW with branches in Melbourne and Gold Coast, our business is expanding to meet demand we now require a highly skilled...

  • Day Controller

    3 weeks ago

    Botany, Australia Megadeck Australia Full time

    **Summary** Megadeck Staging Systems deliver excellence through superior quality products and remarkable customer service. We are Australia's leading staging specialists in high-quality portable staging & set construction. Based in Botany, NSW with branches in Melbourne and Gold Coast, our business is expanding to meet demand we now require a highly skilled...

  • Warehouse Crew and Logistics Supervisor

    4 weeks ago

    Botany, Australia Megadeck Australia Full time

    **Summary** Megadeck Staging Systems deliver excellence through superior quality products and remarkable customer service. We are Australia's leading staging specialists in high-quality portable staging & set construction. Based in Botany, NSW with branches in Melbourne and Gold Coast, our business is expanding to meet demand we now require a highly skilled...

  • Junior Maintenance Supervisor

    2 months ago

    Botany, Australia Ventia Pty Limited Full time

    **About the role** We are seeking a Maintenance Supervisor to join our team, working remotely in your own allocated geographical area in Sydney. The office is situated in Botany and you'll be required to attend both the office and field based work around the Eastern Suburbs/CBD. You will be responsible for inspecting vacant and tenanted buildings and...

  • Operations Clerk

    4 weeks ago

    Botany, Australia Australia Post Full time

    General information - Name - Operations Clerk - Ref # - 12347473 - Suburb - Botany - City - Botany - State - New South Wales - Entity - Star Track Express PL - Work Type - Permanent Full Time - Description & Requirements - Help us deliver like never before Australia Post is delivering like never before. From the vehicles that we drive, to the small...

  • Import Air Freight Operator

    2 weeks ago

    Botany, Australia Frontline Full time

    Senior level or junior level air freight roles - Supportive corporate environment - Parking on-site **The Client** Multinational freight forwarder who supplies end to end international logistics looking for a couple of levels of experience in air freight operations. If you are a supervisor in sea freight please apply. **The Position** Responsibilities...

  • Supervisor Team Member

    3 weeks ago

    Botany, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Supervisor Team Member

    3 weeks ago

    Botany, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Operations Clerk Startrack

    3 weeks ago

    Botany, Australia Australia Post Full time

    **Job no**: HOSTBOTCL **Brand**: StarTrack **Categories**: In our warehouses **Work type**: Permanent Full Time **State**: NSW **Location**: Botany **About the opportunity** This Operations Clerk role is a key support to the StarTrack Botany operations team. You’ll be supporting internal and external stakeholders for multiple areas of the business...

  • Operations Superintendent

    6 days ago

    Port Botany, Australia DP World Full time

    **About the role **Reporting to the Operations Manager you will be responsible for the daily execution of the terminal operations in a safe, productive and cost-effective manner. You will be focussed on exceeding our customer and business expectations, whilst leading and developing your team of supervisors to excel. You will collaborate the workload with...

  • Operations Superintendent

    1 month ago

    Port Botany, Australia DP World Australia Full time

    About the role Reporting to the Operations Manager you will be responsible for the daily execution of the terminal operations in a safe, productive and cost-effective manner. You will be focussed on exceeding our customer and business expectations, whilst leading and developing your team of supervisors to excel.  You will collaborate the workload...