Customer Care Centre Officer

2 weeks ago


Adelaide, Australia Halcyon Knights Full time

Government Opportunity
- 3 Month Contract Adelaide

**Join Our Client’s Team as a Customer Care Centre Officer**

Are you ready for an exciting temporary opportunity to make a difference? We are seeking a dedicated individual to join our client’s team

as a Customer Care Centre Officer on a 3-month contract, with the possibility of extension. This position is vital to help us overcome staffing

challenges and ensure the seamless flow of essential tasks.

**Position Description**:
As a Customer Care Centre Officer, you will play a key role in supporting our call centre team with essential administrative tasks. This includes

handling returned accounts, managing the notifications queue, and addressing payment arrangement inquiries. While the primary focus is on

administrative responsibilities, there may be instances requiring outbound calling to clients.

**Responsibilities**
- Assist in admin tasks typically handled between calls by the call centre team.
- Conduct outbound calls to clients when necessary.
- Perform data entry, address searches, and manage payment arrangements and notifications.

**Requirements: To succeed in this role, you should possess**:

- Experience in similar administrative roles, data processing, or customer-focused positions (call centre, hospitality, etc.).
- Strong customer service focus with effective verbal and written communication skills.
- Ability to thrive in a team environment and contribute positively to the team.
- Capability to maintain high-quality work under pressure with accurate data entry skills.

**Location**:Adelaide (Victoria Square)

**Business Group**:Customer Commercial Engagement

**Assignment Dates & Duration**: 3 to 6 months - Start date 19 February 2024

**Capacity**: Full-time - 8:30 am to 4:30 pm or 9:00 am to 5:00 pm - In the office

**Salary**:SAW2 $36.36 per hour

**Application Deadline**: 9 Feb 2024 9 am

V-100039



  • Adelaide, Australia HOBAN Full time

    Location: Adelaide CBD Assignment Dates & Duration: 27th May - 4 weeks Capacity: Full-time casual Salary: $35-$37 per hour (including casual loading) Are you looking for a short-term opportunity to showcase your administrative skills and customer service expertise? We are seeking three dedicated individuals to join our team as Customer Care Centre Officers...


  • Adelaide, Australia HOBAN Recruitment Full time

    Location: Adelaide CBDAssignment Dates & Duration: 27th May - 4 weeksCapacity: Full-time casualSalary: $35-$37 per hour (including casual loading) Are you looking for a short-term opportunity to showcase your administrative skills and customer service expertise? We are seeking three dedicated individuals to join our team as Customer Care Centre Officers on a...


  • Adelaide, Australia SA Water Full time

    About the job The Customer Care team at SA Water is currently accepting expressions of interest for the Customer Care Centre Officer role. This position offers multiple intakes throughout the year, providing an excellent opportunity for individuals seeking a rewarding career in customer service. The team are seeking dedicated and customer-centric...


  • Adelaide, Australia SA Water Full time

    About the Company  Every day our people provide reliable and trusted water services for more than 1.8 million South Australians. Our work helps ensure this state is a sustainable and healthy place to work and live.  Our business supports our state’s prosperity and is significant in both size and impact. With a commitment to being climate-ready, we are...


  • Adelaide, Australia Calvary Care Full time

    Calvary Home Care  Client Service Officer - Adelaide Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Our client services officer plays a key role in liaising with staff, clients and their families and ensuring that our services are...


  • Greater Adelaide SA, Australia McMillan Shakespeare Group Full time

    Customer Care Consultant At MMS, our purpose is clear: To make a difference to people's lives. Guided by this commitment, we offer tailored solutions to clients and customers across our businesses in Australia and New Zealand. Our vision is to be your trusted partner, simplifying complexities and turning challenges into opportunities. Our diverse services -...


  • Adelaide, Australia BGIS Full time

    At BGIS, we are a leading organisation in Integrated Facilities Management dedicated to delivering exceptional services to our clients. As we continue to grow, we are seeking a highly motivated and experienced Customer Service Officer to join our dynamic team. This is an excellent opportunity to contribute to our success and shape the development of our...


  • Adelaide Region SA, Australia HOBAN Recruitment Full time

    Our client operates a number of well-known Sport and Recreation centres located in the Northern Suburbs. These centres play a key role in the community, promoting sports, arts, crafts and children's activities to a wide range of people. They are on the lookout for energetic, hardworking and committed individuals to join the team as Duty Officers and Sports...


  • Adelaide Region SA, Australia Chandler Macleod Full time

    **Mandatory: Australian Citizenship required to work within Federal Government and must to be able to obtain a Baseline Security clearance** **Applications close by 10am Monday 6th of March 2023** Chandler Macleod has multiple upcoming temporary assignments with our Federal Government client for **APS3** **Passport Contact Centre Officer. **This 12-month...


  • Adelaide, Australia Randstad Australia Remote Work Freelance Full time

    Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants...


  • Adelaide, South Australia Randstad Australia Full time

    Randstad is currently recruiting Experienced Customer Service Officers for a CBD based and well known Government Department.These roles are available immediately for successful applicants. 3 month contract with a high view for extension. Days of work will be Monday-Friday, full time hours between 8am and 6pm. Hourly Rate $36-38. The successful applicants...


  • Adelaide, Australia Southern Cross Care Full time

    Be the difference. Enjoy great rewards and benefits Full Time position available: 76 hours per fortnight Bupa Health Insurance and Goodlife Health Club discounts  Excellent city-fringe location with onsite parking Do you have exceptional customer service skills and the ability to work collaboratively with colleagues and clients? If so, we have...


  • Adelaide, Australia Link Group Full time

    **Overview Your key purpose will be meeting or exceeding their expectations for Customer Service with accurate and appropriate responses. **Key Accountabilities and Main Responsibilities** - Delivering an outstanding member experience though excellent customer service on inbound and outbound calls - The provision efficient and effective query resolution by...

  • Payroll Officer

    7 days ago


    Adelaide CBD, Australia Bene Aged Care Full time

    **“Keep Your Head Up, Your Dreams High. Join Our Team Today!”** Join a team that celebrates individuality and diversity in all cultures and shares a passion for enhancing the lives of older South Australians. At Bene, we celebrate a way of life recognising the lifestyle, support, care, and importance of family - a philosophy that extends to everything...


  • Adelaide, Australia Green Light Full time

    Initial six (6) month contract engagementsHybrid work environmentAdelaide officesAbout the company:Green Light is one of Australia's most successful and fastest growing IT services businesses. We offer a wide range of IT services in Security, infrastructure and Systems Integration to a diverse customer base throughout Australia, New Zealand, SE Asia and...


  • Adelaide Region SA, Australia BGIS Full time

    **BGIS **is experiencing strong company growth and requires a **Customer Service Officer **to join our existing team. **The Role** The responsibilities of the **Customer Service Officer **include: - Answer incoming calls from clients; - Answer inquiries; - Lodging work requests using the nominated CMMS; - Handle complaints; - Data entry - Interpret and...


  • Adelaide Region SA, Australia Calvary Full time

    Adelaide, SA, Australia Permanent Favourite Position Description Calvary Home Care Administration officer - Full Time Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Full time positions About the role We are looking for an...


  • North Adelaide, Australia Accept Care Full time

    Accept Care are looking for a Procurement and Contracts Officer Do you possess a natural aptitude for organizations? Can you leverage your expertise to support stakeholders in the procurement process and its management? Are you comfortable with contract negotiations and brokerage dealings? We are seeking a procurement and contract officer who is well suited...

  • Supply Officer

    4 weeks ago


    Adelaide Region SA, Australia Calvary Community Care Full time

    Adelaide, SA, Australia Permanent **Closing on**: Feb 26 2023 Favourite Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment Ability to act autonomously providing leadership to Supply personnel below level 4.1 About the role You...


  • Adelaide, South Australia Infoxchange Full time

    We are looking for a Customer Support Officer to join us on a us on a permanent, full-time basis, based in Adealaide (with hybrid flexible model).The Customer Support Officer will report to the Head of Connecting Up and take direction on day-to-day work priorities from the Customer support team. The appointee is expected to work in close collaboration with...