Customer Service Officer

4 weeks ago


Brendale, Australia BlackFrog Solar Pty Ltd Full time

BlackFrog Solar is looking to fill the position of a **customer service officer** as soon as possible. We are looking for a self motivated individual that is flexible enough to fill multiple roles that will include the following:

- Manage the warehouse stock
- Take sales calls, and trouble shoot customers operating issues (once familiar with the products)
- Have some fun and a laugh while enjoying a flexible work environment.
- Learn about our industry and get onsite/inhouse training
- Perform forklift duties (limited heavy lifting required)
- Help with advertising, social media, and liaise with our website developer with updates.
- Assist with project installation where possible (this may mean working away from home for several days)
- Build and maintain business relations with our resellers/wholesalers.
- Pack and arrange parcels/consignments for delivery including booking freight.
- On the job training provided.

BlackFrog is a small family based business with a friendly, fully inclusive, work environment. The health and safety of our staff, customers and general public is highest on our priority.

BlackFrog Solar is in the process of achieving ISO9001 certification, and has a strong focus on environmental sustainability, social and ethical business practices.

Some experience in the above fields would be preferable but not necessary. We are looking for someone with the right attitude and enthusiasm.

**Job Types**: Full-time, Permanent

**Salary**: $40,660.00 - $69,597.90 per year

**Benefits**:

- Company car
- Employee discount
- Free drinks
- Profit sharing
- Salary packaging

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Christmas bonus
- Performance bonus

Application Question(s):

- Are you reasonably fit and able bodied? (A medium level of fitness is required to perform installations of solar lights)
- Would you classify yourself as a self starter? (able to continue working without supervision)?

**Experience**:

- Inbound call centre: 1 year (preferred)
- Outbound call centre: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Good verbal and writing skills (required)

Licence/Certification:

- Full Driver Licence (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Brendale, QLD 4500 (required)

Ability to Relocate:

- Brendale, QLD 4500: Relocate before starting work (required)

Willingness to travel:

- 25% (required)

Work Location: Hybrid remote in Brendale, QLD 4500



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