Return to Work Specialist

3 weeks ago

Adelaide CBD, Australia Arthur J. Gallagher & Co. Full time

About Us:
Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today and their people are being cared for.

So wherever opportunity and need come next in this world, Gallagher Bassett is there. From Walla Walla, Washington to Wallaroo, South Australia. More than 5,000 of the most dedicated professionals backed by the industry’s most powerful technology. Each with a single and powerful purpose: To GUIDE those suffering a loss to the best outcomes for their health and financial wellbeing. To GUARD our clients’ assets as the trusted stewards of their risk and claims management programs. To GO BEYOND expectations in the continuous pursuit of a better way.

**Responsibilities**:
**Your Role**:
The role of a Return to Work Specialist is to deliver a personalised service, early intervention and high quality face-to-face service to workers, employers and treating health practitioners which focuses on positively influencing and encouraging parties to participate in the return to work process and take ownership of actions. We will provide training and support in this challenging but very rewarding role.

**You will add value to Gallagher Bassett across the following**:

- Facilitating and attending regular face to face visits with the injured worker, employer, treating health practitioners and allied health professionals, with a view to empower and influence parties to participate in the return to work process and achieve early return to work outcomes;
- Educating and informing stakeholders on the return to work process, promoting implementation strategies and early intervention;
- Facilitating and monitoring medical cost management strategies on claims, ensuring cost effectiveness;
- Working closely with internal stakeholders to ensure consistency across portfolios, to produce return to work outcomes, review of entitlements and where possible early determinations;
- Assisting and educating employers and workers in completing any workers compensation documentation as required, ensuring technical elements of the act are explained in a language that the worker and employer can understand;
Qualifications:
**We’re interested in hearing from people who possess**:

- Qualifications and/or experience in personal injury management, allied health, HR, sales, disability employment services, community services
- Ability to influence, negotiate outcomes and a strong sense of accountability
- Excellent communication and interpersonal skills
- Ability to empathise and build relationships with people at all levels
- Ability to work both autonomously and within team
- Must have valid driver’s licence

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- True flexible work hours
- Staff referral incentive
- Opportunities for ongoing education and development
- Service recognition awards to celebrate your contribution to the company
- Employee assistance program for yourself and your immediate family members
- Staff benefits program with a wide range of discounts on offer
- The opportunity to work for a company that gives back to the community through our Gentle Bear program
- A fun, supportive and inclusive working environment

Only people with the right to work in this country will be considered for this role.

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