Product & Operations Executive - Travel

2 weeks ago

St Kilda, Australia Education Divisional Full time

We have a unique opportunity for a highly organised and quality-driven individual to create and deliver World Challenge trips for Australasian schools_

**About Us**:
Experience Education is part of the Travelopia group, which is one of the world’s leading specialist travel groups providing customers with a diverse range of unique travel experiences. This includes adventure travel, safaris, private jet and polar expeditions, tailor-made luxury holidays, yacht and river boat charter holidays, educational and sporting based school trips, corporate hospitality and sporting event fan travel. Private equity owned by KKR, Travelopia is headquartered in the UK with offices and marine bases all over the world.

Experience Education is a unique collection of brands including SkiBound, Travelbound, Edwin Doran & Masterclass, World Challenge and JCA Adventure, leading the way in global educational travel across Europe, Australia, Dubai and the US and we’re on a mission to create the most inspiring experiences for our guests, with memories that last for a life time

Over the last 4 decades, more than 3000 schools across the UK and Australasia have entrusted Experience Education (part of the Travelopia group) to facilitate educational travel experiences for more than 1.5 million travellers, throughout 1000+ incredible destinations.

**About World Challenge**:
World Challenge trips have been refined over 30 years, with an emphasis on enriching the lives of young people through experiential travel. The World Challenge philosophy is based on a belief that character and perspective are developed through real world experiences. Working in partnership with schools, World Challenge facilitates powerful student led expeditions to the developing world as a means of providing opportunities for young people to develop crucial life skills, such as leadership, resilience, and self-belief.

With a focus on personal growth, learning service (often through sustainability and nature regeneration initiatives), health and wellbeing, our vision is for young people to return from their World Challenge with a concern for something larger than themselves, an enriched view of self and a newfound confidence to take on the world

**What you will be doing**:
The Product Manager (Product & Operations Executive - Travel) for Australasia will be responsible for the creation and delivery of a wide range of school trips, from Expeditions travelling within the Australasia region to Curriculum and Sports Tours travelling to select countries around the world. Supported by our Head of Product (UK) and Operations Manager (Aus), our Product Manager will be expected to onboard new ground partners where necessary and develop outstanding supplier relationships to create and deliver exceptional trips for schools, at market competitive rates.

**Ground Team Management**:

- Act as the main point of contact for our Ground Teams, responding to queries, providing detailed information about upcoming trips, and gathering information required to support trip sales and pre-departure support
- Work with the Product Team Manager to strategize rates for in-country services below budget, enhancing forecasted margins for every trip
- Conduct feedback reviews with Ground Teams after each departure
- Liaise with Ground Teams to lead destination capacity and ensure availability for prospective bookings
- Collaborate with Ground Teams to create and price custom Tour itineraries aligned to school requirements on a needs basis

**Trip Delivery**:

- Ensure trips in-country are booked and suppliers are briefed to deliver to a high standard
- Deliver high quality customer experience by continually reviewing all aspects of trip planning and delivery, evidenced through a customer feedback net promoter score (NPS) above 60
- Partner with the Community Partnership Coordinator to ensure initiatives meet the highest standard of quality and ethics, maintaining a positive NPS score for this element of the trips
- Create and share supplier reports and participant details prior to travel
- Conduct flight checks to ensure arrival and departure times align to in-country services

**Product Development**:

- Establish relationships with DMCs in destinations where we wish to develop and expand the product range
- Work with DMCs to design and price new products as required by market demands
- Collaborate with marketing to design collateral for new itineraries
- Collaborate with the safety team to ensure new activities are signed off for use
- Collaborate with the Sustainability Coordinator to ensure new itineraries align to our commitments in this area

**Sales Support**:

- Respond to enquiries from the Sales Team regarding trip itineraries and logistics
- Work with the sales team to develop custom itineraries for Tours aligned to school requirements

**Product Inventory Maintenance**:

- Build a product inventory for Tours in the reservation system to allow creation of itineraries and pr

  • Product & Operations Executive (Product Manager)

    4 weeks ago

    St Kilda, Australia Experience Education Full time

    **What you'll do**: The Product Manager for Australasia will be predominantly responsible for the development and delivery of products in the Tours range, and Expedition and Journey products travelling within the Australasia region. The main responsibilities of the role will be: **Ground Team Management**: - Act as the main point of contact for our Ground...

  • St Kilda Festival Production Administrator

    6 days ago

    St Kilda, Australia City of Port Phillip Full time

    Synopsis: St Kilda Festival Production Administrator - **Salary Range Band 5 $76,848 - $88,969 plus 11% Super**: - **Temporary Full Time 4.5 month position**: - **Located at St Kilda Town Hall with flexible working arrangements possible.** **About the Organisation** The City of Port Phillip is an inner-city council with around 1000 employees who deliver...

  • Executive Assistant

    4 weeks ago

    St Leonards, Australia Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: We are currently looking for a driven,...

  • St Kilda Festival Operations Manager

    6 days ago

    St Kilda, Australia City of Port Phillip Full time

    Synopsis: St Kilda Festival Operations Manager - **Salary Range Band 7 $104,946 - $117,440 plus 11% Super**: - **Full time Temporary 4.5 month position**: - **Located at St Kilda Town Hall with flexible working arrangements possibl** **About the Organisation** The City of Port Phillip is an inner-city council with around 1000 employees who deliver more...

  • Associate Product Specialist, Product Management

    4 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Management & Senior Leadership (Manufacturing, Production & Operations) - Precruitment

    7 days ago

    Saint Kilda, Australia Precruitment Full time

    Production ManagerPermanent Role $70K PA St Kilda VICPOSITIONWe have a full-time position of Production Manager in St Kilda VIC 3182.SKILLS REQUIREDTertiary qualification, ideally in a related discipline such as engineering or textile industry.5 Years of relevant experience in the garment or textile field would be advantageous.Previous experience in a...

  • Manufacturing Production Manager

    4 weeks ago

    St Marys, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Manufacturing & Production**Location**: - St Marys - New South Wales**Salary**: $110,000.00 - $130,000.00 Yearly **Reference**: - BH-26619**Job Title: Manufacturing Production Manager** **Location: St Marys Area** **About Us**: A dynamic and innovative specialist...

  • Graphic Design

    6 days ago

    St Peters, Australia Signkiosk.com Full time

    We are a team of skilled sign creators spanning four generations, collaborating with major global brands to produce diverse and impactful signage. Currently, we have an exciting opportunity for a Pre-press/Graphic Designer to become a valuable member of our team, utilising their expertise to enhance our operational efficiency. **Your Role**: - Preparing...

  • Executive Team Assistant

    4 weeks ago

    St Leonards, Australia FleetPartners Full time

    **ASX 300 listed financial services organisation**: - **Flexible & hybrid working arrangements**: - **Sydney location** **Do you want to**: - work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? - understand the strategic direction of your organisation and how your...

  • Executive Team Assistant

    4 weeks ago

    St Leonards, Australia FleetPartners Full time

    ·     ASX 300 listed financial services organisation·     Flexible & hybrid working arrangements·     Sydney location Do you want to:·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? ·       understand the strategic direction of your...

  • Executive Team Assistant

    4 weeks ago

    St Leonards, Australia Fleetpartners Full time

    ·     ASX 300 listed financial services organisation·     Flexible & hybrid working arrangements·     Sydney locationDo you want to:·       work in an organisation where 98% of all team members believe that their manager genuinely cares about their well-being and feels valued? ·       understand the strategic direction of your...

  • Demand Planning Manager

    6 days ago

    St Kilda, Australia L'Oreal Full time

    **ABOUT THE JOB** - Lead the Demand Planning activities for our consumer division to ensure the global sales forecast consistency, through the building of a consensus between the commercial forecasts, the financial trend and the sales history. - Coordinate S&OP process with cross-functional teams (Marketing, Supply Planning, Business Planning &Finance)...

  • Full Time Marketing Specialist

    4 weeks ago

    St Kilda, Australia CoWork Me Full time

    **Full Time Marketing Specialist** CoWork Me, located in St Kilda, is a 3,000sq metres coworking space. We require a full time Marketing Specialist with at least 2 years of relevant experience and a Bachelor qualification to handle our marketing functions. We are offering $55,000 + super. **Main Duties of the Role**: The main duties of the role include,...

  • Key Account Supply Chain Manager

    4 weeks ago

    St Kilda, Australia L'Oreal Full time

    **ABOUT THE JOB** Reporting to the Head of Key Accounts Supply Chain, this exciting role is responsible for building strong Customer relationships based on information sharing, risk mitigation and continuous improvement, to deliver great service and efficiencies across the end-to-end supply chain. The role brings together a mix of management and hands-on...

  • Team Coordinator

    6 days ago

    St Leonards, Australia Ministry of Health Full time

    **Team Coordinator / Executive Assistant** - Full Time, Ongoing - Join a passionate team, committed to growth and development - Located in St Leonards, close to public transport, cafés and local amenities If you are process driven, embraces change and enjoys working in a fast-paced environment, this could be the perfect opportunity for you! This is a...

  • Environmental and Sustainability Manager

    4 weeks ago

    St Kilda, Australia Toll Group Full time

    Company Description Our HSE Strategy reflects our commitment to being Safety Obsessed; delivering a culture that prevents incidents and injuries to promote genuine care for the health, safety and wellbeing of our people, customers, communities, and the environment. Our team of specialists are based around the world and deliver a high performing HSE culture,...

  • Executive Unit Administration Officer

    4 weeks ago

    St Leonards, Australia NSW Health Pathology Full time

    **Employment Type**: Permanent Part Time **Position Classification**: Administration Officer Level 5 **Remuneration**: $35.32 - $36.17 per hour plus superannuation **Hours Per Week**: 24 **Requisition ID**: REQ397418 **Location**: Royal North Shore **Applications Close**:28 May 2023 - 11:59pm **About the opportunity **NSW Health Pathology - Northern...

  • Product Specialist, Product Management

    4 weeks ago

    St Leonards, Australia Mastercard Full time

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Product Specialist Medical Devices

    4 weeks ago

    St George, Australia Frontline Recruitment Full time

    Opportunity to join a global organization offering product innovation & market leader status. Comprehensive product range & strong team & org culture. We are a global healthcare company recognised for our innovation within hospital medical device products and are currently looking for a commercially savvy professional with Device or Capital Equipment sales...

  • St Kilda Festival Technical Manager

    6 days ago

    St Kilda, Australia City of Port Phillip Full time

    Synopsis: St Kilda Festival Technical Manager - **Salary Range Band 7 $104,946 - $117,440 plus 11% Super**: - **Temporary Full Time 4.5 month position**: - **Located at St Kilda Town Hall with flexible working arrangements possible.** **About the Organisation** The City of Port Phillip is an inner-city council with around 1000 employees who deliver more...