Credit Assessor

Credit Assessor
- Full time, permanent opportunity based in Lockleys
- Start your career with Mortgage Operations from November
- Afternoon shifts from 11am - 7pm, after training is complete

**How will I help?**

**Key responsibilities**:

- **Ensure compliance**: Adhere to credit policies and regulatory guidelines.
- **Deliver exceptional customer service**: Respond promptly to inquiries and provide support to brokers.

**Shift**: You'll be part of our afternoon shift team, working from 11am - 7pm,, Monday to Friday. During training, you'll work from 9am to 5pm.

**What's in it for me?**

You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

Key requirements:

- **Customer focus**: Committed to delivering exceptional customer service
- **Attention to detail**: Meticulous and accurate in your work
- **Excellent communication**: Ability to build relationships and communicate effectively with stakeholders
- **Product knowledge**: Understanding of home loan products (preferred)

If you have a strong commitment to customer satisfaction and a desire to build a rewarding career at Westpac, we encourage you to apply.

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

**How do I apply?**

Start here. Just click on the **APPLY** or button.

**Do you need reasonable adjustments during the recruitment process?**

Job ID 300002416968111