Compliance Operations Officer
3 months ago
**Duties & Responsibilities**
- ensuring compliance deadlines (including but not limited to Annual Fire Safety Statements, defect deadlines, asset registration, by-law registration, section 55 certificates, lift registrations, roof anchors, phone lines, window locks, backflow tests, capital works fund forecasts, cooling towers, cladding and asbestos) are consistently met for all strata committee clients.
- reporting on managers’ and clients’ key performance indicators with respect to compliance in Strata Hub.
- arranging valuations, negotiating and placing insurances on behalf of clients for all schemes.
- monitoring all aspects of statutory and regulatory compliance of our clients on internal systems and the compliance register and providing feedback and highlighting deadlines and renewals to management and staff.
- involvement with other compliance-related matters (including but not limited to Strata Hub, creditor entry and compliance and strata management agency agreements as required)
- acting as the first point of contact for clients, suppliers and building managers with respect to all buildings, by-laws and certificate queries and issues.
- supporting and guiding the team of Strata Managers with the preparation, obtaining and issuing of by-law compliance letters and certificates of currency in accordance with legislation and/or management statements.
- monitoring performance metrics and participating in monthly governance meetings to ensure Strata Sense offshore services team meet the contractual service level agreement and any exceptions / incidents are escalated to management
- attending client-facing meetings to provide strata committees, owners and building managers with counsel, advice and ensure understanding of their compliance obligations and arrangements.
- acting as a point of contact with external suppliers and trades people to ensure that they understand the standards and requirements that must be satisfied.
- Ensuring the timely and accurate submission of required documents to the relevant authorities for certification, renewals and compliance.
- designing and managing workflows in Process Street with both clients and strata managers.
- ensuring that the strata management platform (Strata Master) is kept up to date at all times.
- initiating and executing improvement projects to ensure our practices with respect to compliance are leading in the industry.
- Coordinating and managing the work of an offshore service provider team including weekly check-ins and formal monthly performance reviews.
**Required Skills & Experience**
- At least 5 years’ experience operating within the Strata Management industry
- Certificate of Registration or Level 1 or 2 License (Strata Management)
- Detailed knowledge and experience of the strata management requirements as an agent for owners corporations, including but not limited to the compliance requirements under Section 22, Section 55 and Section 184 of the Strata Schemes Management Act 2015
- Exposure to insurance requirements and ‘Plant’ item registrations and compliance
- Knowledge of Strata Management Agency Agreements, inclusions and exclusions
- At least 5 years’ experience managing an offshore service provider and resources
- Able to anticipate customer needs via ongoing dialogue and research with and then develop and implement processes to monitor customer satisfaction levels.
- Constantly develops new and unique tools and information to enhance the client’s experience.
- Excellent communication and negotiation skills.
- High level of diplomacy and conflict resolution skills
- Experience with StrataMaster, StrataConnect and NSW Government’s Strata Hub platforms as well experience working with NSW Fair Trading on its compliance requirements.
- Experience with workflow tools such as Process Street and communication platforms like MailChimp are beneficial
**Job Types**: Full-time, Permanent
Pay: $70,000.00 - $75,000.00 per year
Schedule:
- Monday to Friday
**Experience**:
- strata management: 5 years (required)
Work Authorisation:
- Australia (required)
Work Location: In person
-
Compliance Officer Strata
4 days ago
Surry Hills, Australia Strata Recruitment Specialists Full timeFlexible working arrangements - Career progression opportunities - PLUS BONUSES! **Our client**: Our client is a well-known Strata Management company, who have now been operating for almost 60 years in the industry. Operating as a NSW brand, our client aims to drive strong outcomes for their people and clients through successfully adapting to the needs of...
-
Chief Financial Compliance Officer
1 month ago
Surry Hills, New South Wales, Australia Zoomo Full timeAbout the RoleAs a key member of the finance team at Zoomo, the Chief Financial Compliance Officer will play a pivotal role in ensuring accurate financial reporting and comprehensive tax compliance across multiple jurisdictions.Key Responsibilities:Oversee the integrity of the general ledger, ensuring accurate financial reporting for internal and external...
-
Compliance Officer
4 months ago
Bowen Hills, Australia Accord Care Full time**Compliance Officer (NDIS Safety and Quality)** **Is Accord Care the Right Fit for You?** You’re in a role where you’re good at what you do, but something feels like it’s missing. With experience in Australian healthcare/disability spaces, you’re seeking a workplace where you can genuinely belongꟷ a place where the culture aligns with your...
-
Compliance Lead
7 months ago
Surry Hills, Australia Police Bank Full timeAs our Compliance Lead, you will be part of a high performing team that works collaboratively with stakeholders across the bank, third party business providers and statutory bodies to ensure that all prudential and regulatory requirements of the bank are effectively evaluated and implemented. **About the Role** - Working closely with the head of compliance,...
-
Compliance Officer
7 months ago
Pennant Hills, Australia CatholicCare Diocese Of Broken Bay Full time**Attractive Salary Packaging Options** **Supportive team environment** **Free onsite parking** **About the role** We are seeking a Compliance Officer to undertake compliance monitoring for our organisation, with a focus on ensuring our compliance with regulatory obligations, funding contracts and industry standards are sound and effective. This is a...
-
Finance Compliance Analyst
2 days ago
Surry Hills, Australia News Corp Australia Full time**The Role** Reporting to the Finance Manager - Financial Controls & Compliance, your main responsibility will be to assist in delivering the SOX compliance program by helping drive and complete the design and test of internal controls that ensures adequate business controls are in place and operating effectively for accurate financial reporting. You will...
-
Office Manager
1 month ago
Surry Hills, Australia Audience Republic Full timeAre you a detail-oriented, proactive, and organised professional looking to join a fast-growing startup in the events and ticketing industry? Audience Republic is seeking an **Office Manager** to take charge of our operational and administrative functions, ensuring everything runs smoothly behind the scenes. In this role, you will be at the heart of our...
-
Operations Coordinator
1 month ago
Surry Hills, Australia Audience Republic Full timeAre you a detail-oriented, proactive, and organised professional looking to join a fast-growing startup in the events and ticketing industry? Audience Republic is seeking an **Operations Co-Ordinator** to take charge of our operational and administrative functions, ensuring everything runs smoothly behind the scenes. In this role, you will be at the heart...
-
Lead Analyst, Governance Risk Compliance
6 hours ago
Surry Hills, Australia News Corp Full timeEqual Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets Job Description: About News Corp: News Corp is a global diversified media and information services company focused on creating...
-
Office Manager
4 months ago
Surry Hills, Australia Supaglu Full time**_11 Sep 2024 _** - Great chance for a studio Office Manager to step up - Fast-moving, fast-paced environment - Growing international VFX studio Our clients, Fin Design and Effects, are looking for a dynamic multitasker to help wrangle their Sydney studio. Please note this role includes reception duties. The Office Manager and Receptionist is a studio...
-
Data Assurance and Compliance Analyst
1 month ago
Surry Hills, Australia Pollen Full time**The Opportunity**: We are on a mission to make it quicker and easier for our customers to calculate and report their upfront carbon emissions. Using the latest technology and workflow automations, we meet industry reporting standards, and let our customers get back to taking sustainability action. We’re looking for an expert in data integrity and...
-
Operations Manager
1 month ago
Surry Hills, Australia Audience Republic Full timeAre you a detail-oriented, proactive, and organised professional looking to join a fast-growing startup in the events and ticketing industry? Audience Republic is seeking an **Operations Manager** to take charge of our operational and administrative functions, ensuring everything runs smoothly behind the scenes. In this role, you will be at the heart of our...
-
Student Records Compliance and Esos Coordinator
7 months ago
Surry Hills, Australia Torrens University Australia Full timeWho we are - At Torrens University Australia, making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities - and the world. That’s why we’re on a mission to increase...
-
Procurement Officer
2 months ago
Surry Hills, Australia Challenger Services Group Full time**Job Summary**: **Reporting Relationship**: Shared Services Manager **Key Responsibilities**: - Take the initiative to obtain quotes for a range of procurement needs, including commercial cleaning supplies and equipment. - Manage the processing of orders and ensure accurate data entry for orders, goods transfers, supplier invoicing, and client invoicing...
-
Leading Global Tax Compliance Specialist
1 month ago
Surry Hills, New South Wales, Australia Zoomo Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Financial Accountant to join our team at Zoomo. As a key member of our finance department, you will play a pivotal role in ensuring accurate financial reporting and comprehensive tax compliance across multiple jurisdictions.About UsAt Zoomo, we are dedicated to transitioning every urban mile...
-
Risk Officer
2 days ago
Surry Hills, Australia Talent International Full time**Job Details**: **Location** Surry Hills **Salary** AU$55 - AU$58 per day **Job Type** Full Time **Ref** BBBH95579_1667875436 **Contact** Priya Gabriel **Posted** about 5 hours ago **Risk Officer** **Hybrid** **18 Months Contract** **$58.50 p/hr + Super** **Citizenship required** Talent International is working in partnership with a large...
-
Asset Officer
7 months ago
Surry Hills, Australia Bloom HR Full timeWomen's Housing NFP organisation // walking distance to Central Station - Full-time, perm opportunity - 35 hours per week with flexibility **About the Organisation** Women’s Housing Company (WHC) is a not for profit organisation that provides low cost housing to women at risk of homelessness. They are an organisation making a real difference in the...
-
Environment & Land Use Compliance Officer
7 months ago
Baulkham Hills, Australia The Hills Shire Council Full time**About the Role** We are seeking a highly motivated and experienced Environment and Land Use Compliance Officer to join our team. The role is primarily responsible for providing an efficient and effective regulatory enforcement service that focuses on addressing all aspect of compliance matters/issues associated with environmental protection of existing...
-
Office Manager for Creative Agency
4 weeks ago
Surry Hills, New South Wales, Australia The World Of Full timeAbout the RoleWe are seeking a highly organized and efficient Finance and Office Manager to join our dynamic team at The World Of. Located in Surry Hills, Sydney, NSW, this is an exciting opportunity to work with one of Australia's leading event agencies.Key ResponsibilitiesManage all ATO compliance including Quarterly BAS, Monthly PAYG, Superannuation, and...
-
People Support Officer
7 months ago
Surry Hills, Australia Guzman y Gomez Full time**Company Description** At Guzman y Gomez Mexican Kitchen, our mission has always been to reinvent fast-food. We’re Australia’s only fast-food restaurant to be 100% clean, meaning there are no added preservatives, artificial flavours, added colours or unacceptable additives in our food. We’re incredibly proud of our amazing people, and the unique way...