Customer Service Representative
1 week ago
Immediately hiring We are now seeking passionate, energetic and motivated people, like you, to join our growing Avis Budget Group enterprise.
We'll help you reach your full potential by developing, encouraging and rewarding you to maximize your earnings in a friendly and empowering sales environment.
About the Role
In this role you will be the face of our brand Y ou will interact with our cus tomer s at the rental counter while marketing products and services, completing rental bookings and responding to general cus tomer inquiries.
What you'll
do
- Establish ing cus tomer car rental need s by actively listening
- Review in detail ABG's various add on's and services as to determine what may best suit the cus tomer
- Communicate rental procedures and guidelines effectively
- Complete rental bookings in a timely, efficient and accurate manner
- Answering cus tomer questions and inquiries
Perks You'll
Get:
-
Hourly pay + loadings +
commission incentives
-
Wellbeing programme incl.
life insurance +
discounted health insurance +
superannuation options
- Access to
Perkbox discounts and offers
with hundreds of retailers and big brands, including on cinema tickets
, fitness classes
, shopping discounts **and much more - Employee discounts on
car rental across Avis Budget Group - Employee Assistance Programme
(EAP) provided by Converge 24/7 support for your mental health and wellbeing
Full training provided to help you achieve your goals & reach your potential
What we're
looking for
- Applicants must have a full and valid driver's licen s e
- This is a casual position that requires a minimum availability of 34 days per week
- Ability to work in a fast paced environment while delivery exceptional cus tomer ser v i ce
- Previous experience within retail, hospitality, cus tomer ser v i ce, sales or similar roles
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, cus tomer -fo cus ed solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, cus tomer s, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company's workforce, consumer base, communities, and supply chain.
We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.
Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.
New South Wales
Australia
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