Social Media Assistant

1 week ago


Dandenong, Australia Chisholm Institute Full time

As a Social Media Assistant, your key responsibilities include:

- Assist with the management of day-to-day organic social media activity, including consulting with Marketing and Communications staff and liaising with departments and agencies to ensure consistency of style and quality.
- Assist in the development, scheduling, and publishing content across Chisholm’s organic social media channels (e.g. Facebook, Instagram, LinkedIn) using Social Media Management Software (e.g. Sprout).
- Support the creation of assets and written content, including graphics, short videos, and social media captions.
- Help maintain a consistent brand voice and style across all content.
- Monitor and engage with followers, respond to comments and messages in a timely manner, and escalate issues when necessary.
- Provide input into issues management plans and mitigate risk on social media channels through regular monitoring and responsive moderation.
- Engage with industry, employees and students on social media channels to build community relationships and promote brand awareness.

**ABOUT YOU**

You are a highly motivated individual with well-developed skills and experience in social media and community management, with an understanding of engagement strategies and enquiry resolution.

**Qualifications required for the role**:

- A degree in Marketing, Communications, Digital Media, or a related field (or working towards one); or a suitable combination of lesser qualifications and relevant social media experience

**ABOUT US**

Chisholm is one of the largest vocational training providers in the state with a team of over 1,400 dedicated staff supporting 41,000 students who choose to study at Chisholm and training at our modern campuses across Melbourne’s southeast and online. We partner with governments, educational institutes, and businesses worldwide, sharing our expertise in vocational education.

We offer over 400 courses that include nationally accredited pathways from secondary school programs and short courses, through to certificates, diplomas, and degrees.

At Chisholm, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people.

**WHAT WE OFFER**
- ** An Inclusive work culture**:

- Chisholm is resolutely diverse. We celebrate our people’s unique contributions to achieving our ambition to transform lives through **relevant and responsive high-quality education.**:

- ** Professional Development**:

- continue to grow your career
- ** Networking Opportunities** with Industry Partners
- ** State of the art facilities** on our campuses
- ** Free on-site parking** as well as locations close to public transport
- ** Free Employee Assistance Program**:

- get the support you want. Its confidential.
- a cover letter
- your resume
- contact details of three (3) referees
- Verified copies of all qualifications and transcripts as listed on resume.
- Current & Valid Working with Children Check (Employee and not Volunteer)
- Verified copy of unrestricted rights to work in Australia
- Verified Police Check (position dependent)

**Applications for this position close at 9am, Friday 03 January 2025.**

Chisholm Institute reserves the right to withdraw an advertised position at any stage.

Find out more about us by visiting us on our Website and social media sites.



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