Technology Support Officer, Clerk Grade 3/4

3 weeks ago

Newcastle, Australia NSW Government -School Administrative and Support Full time

**Position Information**:
The NSW Department of Education provides, funds and regulates education services for NSW students from early childhood to secondary school, delivering world-class education through its public schools and providing funding support to non-government schools. We employ, develop and support teachers, leaders and other staff to deliver the best outcomes for students and to advance the wellbeing of Aboriginal people.

**About the Role**

Technology Support Officers work within the school providing support for Information and Communication Technology (ICT) systems to ensure smooth day to day operation. Technology Support Officers provide support to teachers and students with technology related issues and ensure that ICT services are operating at agreed levels by working collaboratively with other ICT staff.

**Talent Pool**

**Special Notes**:
**About the NSW Department of Education**

**Additional School Information (Optional)**
Newcastle High School is a large, inclusive and diverse comprehensive school, situated on two sites in the centre of the City of Newcastle. The Parkway Avenue, in Hamilton South site caters for students from Year 7 through to Year 12, with a diverse, mainstream curriculum. The Cooks Hill Campus site on Laman and Union Streets, delivers an alternative curriculum in partnership with Big Picture Education and caters for students from Year 9 through to Year 12. The Technology Support Officer (TSO) position works across both sites. Student enrolment in 2023 is approximately 1,208 with 136 students at Cooks Hill Campus; 11% identify as Aboriginal and Torres Strait Islander, 3% have English as an additional language or dialect. We have a Support Unit made up of seven classes with 64 students. The learning community of Newcastle High School takes great pride in the promotion of tolerance and good citizenship among students, creating a caring and inclusive environment. Academic and extra-curricular opportunities reflect the interests of students experiencing success in sporting, creative, cultural, performing arts and public speaking endeavours. The school has strong connections with the alumni groups representing our former students and is proud of the long and successful history of Newcastle High School. Our School Vision states that, “Newcastle High School is an inclusive, diverse community that demonstrates a passion for learning underpinned by determination, hard work and a shared responsibility for growth in all areas of endeavours. Through respectful and meaningful connections, we build resilience and perseverance in order to develop goals that help us expand our creativity, knowledge and understanding.”

**How to Apply**
1. **A cover letter** (max 2 pages)
- demonstrating how your skills, knowledge and professional experience meet the focus capabilities as outlined in the role description

2. **A target question response** (maximum 300 words per target question)
- answering the two targeted questions below

3. **A current resume** (max 5 pages)

4. **Copies of your qualifications and/or academic transcripts**

If you are successfully progressed to interview, you will be required to provide
- Proof of Identity information
- Informed Consent Form
- Declaration for child-related work

**Targeted Question 1**
What are your demonstrated skills and experiences that would transfer to working in an educational setting that will support students and school staff in their technology requirements? (300 words maximum)

**Targeted Question 2**
Outline your capacity to communicate effectively, work collaboratively and build positive relationships with students, staff and the broader school community with varying levels of ICT skills (300 words maximum)

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