Shift Leader

3 weeks ago

Slacks Creek, Australia Carl's Jr Slacks Creek Full time

KPI proficient with knowledge in Labour and Food Cost
Positive, happy and smiling - provide exceptional customer service
An engaged and energetic team player
Ability to speak clearly and listen attentively to both customers and colleagues
Ability to maintain a professional, well-groomed and neat appearance at all times
Ability to multi - task and adapt to changing customer levels as required
Ability to adapt and succeed in a fast-paced environment
You will take pride in delivering the best quality, fresh, and local ingredients to our guests and community
You will take pride in and be passionate about building a positive culture within your team - focused on exceptional guest service, working together and making Carl's Jr. an enjoyable place to work.
Your ResponsibilitiesThis diverse role involves a variety of responsibilities including but not limited to:Leading the team in efficient day to day operations
Being a role model for the standards and behaviours consistent with the Carl's Jr. values and culture
Ensuring high-quality food is served and exceptional customer service is maintained at all times
Listening to customer feedback and working to ensure positive customer experiences
training, developing and cross-training all team members, shift leaders and assistant managers
Management of team members including rostering, shift changes and team meetings
Managing P&L performance, guest metrics, inventory results, labour control, and many other KPIs
Executing marketing promotions and creating community-driven local marketing activities
Ensuring the safety of our people & guests
An engaged and energetic team player - celebrates shared success and willing to go the extra mile to help the team
Great communication skills
Previous business management or hospitality experience will be greatly regarded

**Job Types**: Full-time, Casual

**Salary**: $20.33 - $33.00 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- On call
- Overtime
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Ability to commute/relocate:

- SLACKS CREEK, QLD 4127: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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