Strategic Design Lead

2 weeks ago


Sydney, Australia Sustainability Consulting Full time

Help to tackle the world's most pressing social issues
- Project management leadership
- Up to $180k + super + bonus

Want to make a change in the world for the better?

We are working with a design innovation consultancy committed to working with companies to make a positive social impact. They have a small team of experienced designers who work closely with organizations to drive meaningful change and create innovative solutions that tackle the world's most pressing social issues.

You will be responsible for shaping & executing the Human Centered Design (HCD) approach to generate solutions that meet both the business requirements and customer needs. You will have strong research capability and can take a highly strategic approach to helping their client

**The role**
- You will be responsible for shaping & executing the Human Centered Design (HCD) approach to generate solutions that meet both the business requirements and customer needs.
- Hybrid approach (2 days in the office usually with Sydney & Melbourne offices)
- Attractive salary & bonus
- Small design team - chance to really make an impact
- Excellent culture working alongside talented service designers

**Requirements**:

- Previous experience in a service design leadership role
- Have the ability to shape the approach and implement HCD processes
- Project management is KEY here - someone who can get stuck in but also help lead on projects
- Be able to create customer journey maps to articulate and simplify complex information


  • Strategic Design Lead

    2 weeks ago


    Sydney, Australia Sustaindigital Full time

    We are working with a design innovation consultancy committed to working with companies to make a positive social impact. They have a small team of experienced designers who work closely with organizations to drive meaningful change and create innovative solutions that tackle the world's most pressing social issues. You will be responsible for shaping &...


  • Sydney, New South Wales, Australia Sustainability Consulting Full time

    Help to tackle the world's most pressing social issues Project management leadership Up to $180k + super + bonusWant to make a change in the world for the better?We are working with a design innovation consultancy committed to working with companies to make a positive social impact. They have a small team of experienced designers who work closely with...


  • Sydney, New South Wales, Australia Qantas Airways Full time

    Strategic Service Design Lead page is loaded Strategic Service Design Lead Apply locations Sydney time type Full time posted on Posted 2 Days Ago job requisition id R96294Opportunity to lead service design, using HCD to optimise Qantas' airport service experiences for customers and employeesMentor and empower a team of service and experience designers to...


  • Sydney, Australia Qantas Airways Limited Full time

    Opportunity to lead service design, using HCD to optimise Qantas’ airport service experiences for customers and employees - Mentor and empower a team of service and experience designers to innovate and enhance service offerings at Qantas - Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud to...


  • Sydney, New South Wales, Australia Qantas Airways Limited Full time

    Opportunity to lead service design, using HCD to optimise Qantas' airport service experiences for customers and employees Mentor and empower a team of service and experience designers to innovate and enhance service offerings at Qantas Fulltime permanent position based at our Head Office in MascotWe've always been pioneers, and we're proud to see that spirit...


  • Sydney, Australia Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...


  • Sydney, Australia Qantas Full time

    Opportunity to lead service design, using HCD to optimise Qantas’ airport service experiences for customers and employeesMentor and empower a team of service and experience designers to innovate and enhance service offerings at QantasFull-time permanent position based at our Head Office in MascotWe’ve always been pioneers, and we’re proud to see that...


  • Sydney, Australia Qantas Group Full time

    Opportunity to lead service design, using HCD to optimise Qantas’ airport service experiences for customers and employees Mentor and empower a team of service and experience designers to innovate and enhance service offerings at Qantas Full-time permanent position based at our Head Office in Mascot We’ve always been pioneers, and we’re proud...


  • Sydney, New South Wales, Australia Qantas Group Full time

    Opportunity to lead service design, using HCD to optimise Qantas' airport service experiences for customers and employees Mentor and empower a team of service and experience designers to innovate and enhance service offerings at Qantas Full-time permanent position based at our Head Office in Mascot We've always been pioneers, and we're proud to see...


  • Sydney, New South Wales, Australia Salesforce Full time

    Job CategorySalesJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career...

  • Strategic Designer

    5 days ago


    Sydney, New South Wales, Australia BCG Digital Ventures Full time

    We're Building Tomorrow. BCG X is the tech build and design unit of BCG.Strategic Design at BCG XOur strategic design team develops transformative solutions informed by deep consumer research and insight. They work to uncover the intangible attitudes, behaviors, and motivations that drive people's choices and desires. By identifying key consumer pain points,...


  • Sydney, Australia Macquarie Group Limited Full time

    Join us as the **Head of** **Strategic & Service Design **and guide our team of 15+ designers and practice leaders helping integrate design as a service to deliver business value across our Personal Banking, Business Banking, Wealth Management, and Deposit products. To use design vocabulary, this role will own and raise the bar on how design contributes...


  • Sydney, Australia CyberCX Full time

    Work with industry leaders - Hybrid work arrangements - Work in a dynamic, independent environment CyberCX is Australia’s leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Strategic Delivery Lead to join our Service Delivery team. The Strategic...


  • North Sydney, Australia Nine Full time

    **Company Description** Nine is Australia’s largest locally owned media company - the home of Australia’s most trusted and loved brands spanning News, Sport, Lifestyle, and Entertainment. We pride ourselves on creating the best content, accessed by consumers when and how they want - across Publishing, Broadcasting and Digital. Our Purpose: We shape...


  • Sydney, Australia SustainRecruit Full time

    **Classification**: Digital **Job Location**: - Sydney NSW**Contract Type**: Contract **Salary**: Office: Sydney, Australia Contract: 3 Months Offering a 4 day working week (2 days in office, 2 days at home with Fridays off!) About The Client: Our clients team thrives on collaboration and creative thinking. They aren't your typical consultancy - they...


  • Sydney, Australia Sustainability Consulting Full time

    One of Australia's most innovative companies offering a 4 day working week! - 3 month contract - Sydney based Office: Sydney, Australia Contract: 3 Months Offering a 4 day working week (2 days in office, 2 days at home with Fridays off!) About The Client: Our clients team thrives on collaboration and creative thinking. They aren't your typical...

  • Design Lead

    2 weeks ago


    Sydney, Australia SafetyCulture Full time

    **Design Lead**: - Sydney- Design - Product Design /- Full-time Permanent /- Hybrid- As SafetyCulture continues to rapidly scale a newly created opportunity has arisen for a hands on and creative Product Design Lead to join our Design team. We’re looking for a human-centred Product Design Lead who will coach, grow and mentor a quickly growing and highly...


  • Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    Lead a customer opportunity from start to finish for a specific industry or area - Partner with ProServe leaders, Partner organizations, Sales counterparts and Strategic Customer Engagement teams to define the right structure for execution of large complex deals (including qualification) - Work in collaboration with local ProServe sales leaders, build...

  • Design Lead

    3 weeks ago


    Sydney, Australia Macquarie Group Limited Full time

    As Design Lead - UX, you will lead a multi-disciplinary design team (approximately 4-7 members consisting of UXD, UXR and UI) that supports Macquarie Bank’s Advisor Online (AO) platforms, which is used by financial advisors to service their clients. The platform is new and replaces a legacy system and your team and you will be responsible for envisioning...


  • Sydney, New South Wales, Australia CyberCX Full time

    Work with industry leaders Hybrid work arrangements Work in a dynamic, independent environmentCyberCX is Australia's leading independent cyber security consultancy organisation. To continue delivering a world-class service to our clients, we are looking for a passionate Strategic Delivery Lead to join our Service Delivery team.The Strategic Delivery Lead...