Lims Support Unit Leader

3 weeks ago

Melbourne, Australia Victoria Police Full time

Location: Melbourne | Northern Metropolitan

Job type: Full time

Organisation: Victoria Police

**Salary**: $106,534 - $128,897

Occupation: IT and Telecommunications

Reference: VG/E20034379A

The Victoria Police Forensic Services Department is an accredited laboratory that provides a professional forensic service to Victoria Police, persons involved with the administration of justice and the public.

**Victoria Police**

**Forensic Services Department**

**Business & Professional Support Services**

**Intelligence & IT Management Group**

**LIMS Support Unit**

**Ongoing VPS-5 LIMS Support Unit Manager position available.**

The Victoria Police Forensic Services Department (VPFSD) is one of the largest providers of forensic services in Australia. The Department has over 500 staff: a combination of forensic officers (mostly scientists), sworn police members, and public service staff who provide business, logistics and maintenance support. VPFSD provides more than 75,000 examinations per year with results including more than 2,300 DNA links and 10,000 fingerprint links.

**About the role**:
The Forensic Services Department (FSD) is seeking a Unit Leader experienced in the implementation and support of core information systems that support laboratory business processes. The role will manage a team of 4+ technical IT helpdesk staff who provide business and technical IT support primarily to the 500 departmental employees along with support to broader Victoria Police personnel who request the services of FSD via online tools.

To be successful in this role you will need skills and experience in implementing laboratory IT systems (i.e LIMS), in running business helpdesk services, in managing small teams and in operating in large diverse, multistakeholder organisations.

**Skills & Experience**
- As the successful applicant, you will have:_
- Desirable - Tertiary qualifications in ICT
- Deep understanding of forensic laboratory operations and processes
- Industry relevant training/accreditations
- Demonstrated experience at a senior level across relevant multidisciplinary ICT roles.
- Ability to demonstrate expert knowledge within the relevant ICT product area of responsibility.
- Demonstrated experience at a senior level in the preparation and provision of responsive, clear and concise specialist advice, recommendations and solutions both verbally and in writing through effective research, negotiation and consultation with stakeholders.
- Demonstrated experience and expertise in developing, maintaining and continuously improving ICT products and services in accordance with industry recognised frameworks, standards and systems within a large, highly complex environment.
- Excellent interpersonal, negotiation, and influencing skills together with demonstrated strong written communication skills.
- Extensive experience in the development, maintenance and ongoing improvement of a governance framework and the management of outsourced service providers.
- Proven ability to monitor client and stakeholder satisfaction, and constructively manage stakeholder issues to ensure positive outcomes for the stakeholder and the Region/Department/Command.
- A proven record of ethical behaviour and a demonstrated commitment to the Victoria Police Code of Ethics and Conduct and the Organisational Values.

**Requirements and relevant information**:

- 1 x Ongoing VPS-5 position available.
- Position is located at 31 Forensic drive Macleod, Victoria.
- **Resume,** and

**Applications close midnight, Wednesday 24**th** April 2024.**

Victoria Police is a contemporary and agile workplace and support flexible working arrangements.

**About Us**:
Victoria Police has a dedicated workforce of more than 22,000 employees consisting of police, protective services officers, police custody officers, and public service staff. Each employee plays a vital role in providing the 24/7, 365 days a year emergency response and public safety capability the organisation delivers to its community. As a Victoria Police employee, you have a dedication and commitment to community safety.

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