Service Rebuild Advisor

3 days ago

Guildford, Australia WesTrac Full time

Posted Date: 20 Nov 2024- Location: Guildford, WA, AU**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

WesTrac are looking for a motivated **Service Rebuild Advisor** to join our **South Guildford Component Rebuild Centre** supporting our CRC Engines Team.

Reporting to the **Area Manager**, as the **Service Rebuild Advisor (SRA),** you will collaborate closely with maintenance technicians throughout the strip down, cleaning, and assembly processes, with a strong emphasis on parts reusability. Your responsibilities will include recommending and approving the reuse, salvage, or replacement of parts, contributing to final costings, and conducting thorough inspections before product release.

As a key member of our team, you will also provide technical assistance with Failure Analysis (FA) reporting and help develop Component Appraisal Reports (CAR). We value a confident, self-motivated individual with excellent interpersonal skills and a keen eye for detail. If you thrive in a dynamic environment, can manage multiple tasks effectively, and are passionate about problem-solving while focusing on stakeholder needs, we want to hear from you

**Location**: Guildford

**Roster**:5 Days 2 Off 10.5hrs (Monday to Friday - Permanent Full Time)

**To be successful the following is required**:

- Mechanical trade qualification preferred but not essential/ or tertiary qualification in mech-discipline/ or equivalent industry experience.
- Ability to meet CRC KPI's with the timely delivery of customer reports.
- Ability to provide accurate reports on reusability guidelines on components being overhauled in the CRC facility will be critical in this role.
- Excellent Interpersonal skills
- Strong Coaching and Mentoring skills
- Stakeholder Engagement and organisation skills will be essential.
- Ability to work autonomously.
- Microsoft suite, SMART sheet experience.
- DBS Experience advantageous.
- Workplace Trainer / Assessor would be well regarded but not essential.

**What we offer**:

- Opportunity to get a $5,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Family-friendly, Perth-based rostered work - At home every night
- Fantastic team environment and inclusive work culture
- “Made for More” Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more.
- Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options
- WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion, and equality._
- Job#3176_

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