Future Students Officer

4 weeks ago

Crawley, Australia University Of Western Australia Full time

Brand, Marketing and Recruitment
- Interested in guiding someone to start their study journey at UWA. Join an award-winning service excellence team in making a difference for our future students.
- Multiple Level 5, full-time appointments on a fixed term basis to December 2023
- Base salary range: $73,982.00 p.a. plus 17% superannuation
- Focused on international student recruitment

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

**About the opportunity**

The Future Students Centre sits within the Brand, Marketing and Recruitment (BMR) division and operate a dedicated contact centre that brings together the recruitment operations for international and domestic markets.

**About the team**

The Brand, Marketing and Recruitment (BMR) division provides organisational wide brand strategy and ongoing brand management, strategic marketing and planning, marketing communications activities; digital communication, research and segmentation. BMR provides sales and marketing planning and campaign assistance to help attract and recruit students. Marketing and recruitment activities planned and implemented by the BMR team are designed to help achieve the University strategic goals of brand and reputation building and attracting domestic and international students to study at UWA.

To be successful in this role, you will demonstrate:

- Relevant tertiary qualification or demonstrated equivalent competency
- Highly developed written and verbal communication skills, strong interpersonal skills, the ability to work with a range of people from different cultural and educational backgrounds, and of different age groups
- Broad knowledge of education systems; university admission requirements, policies and procedures, especially in international student recruitment
- A sales-oriented approach to customer service
- Proficiency in Chinese language or a second language is highly preferred

Please note the below is required for the position:

- Requirement to work during the Christmas/New Year UWA Shutdown period
- Flexibility to work outside normal office hours and to travel
- Occasional weekend and after-hours work
- Ability to undertake physical tasks such as manual handling, packing and unpacking materials
- Working with Children Check
- Current Driver’s License

Full details of the position's responsibilities and the selection criteria are outlined in the position description: Future Students Officer 514288.pdf

The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

**Closing date: 11:55 PM AWST on Monday 8 May 2023**

This position is only open to applicants with relevant rights to work in Australia.

**Our commitment to inclusion and diversity**

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.
- We have a globally competitive, gender neutral parental leave policy with 26 weeks paid leave after 12 months service and 36 weeks after 5 years.
- We have on-campus childcare facilities for children aged 6 weeks to kindy.
- We facilitate flexible working, with part-time and job-sharing arrangements considered.
- We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
- We have Athena SWAN Bronze accreditation and actively work to improve gender equity.

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