Future Students Officer

1 week ago


Crawley, Australia University Of Western Australia Full time

Interested in guiding someone to start their study journey at UWA? Join an award-winning service excellence team in making a difference for our future students.
- Be focused on international student recruitment at Western Australia’s No.1 University.
- Full time position on an on-going basis
- Base salary range: (Level 5) $76,422 - $84,705 p.a. plus 17% superannuation.

The University of Western Australia (UWA) is ranked among the top 100 universities in the world and a member of the prestigious Australian Group of Eight research intensive universities. With a strong research track record, vibrant campus and working environments, supported by the freedom to innovate and inspire, there is no better time to join Western Australia’s top university.

**About the team**

The Brand, Marketing and Recruitment (BMR) division provides organisational wide brand strategy and ongoing brand management, strategic marketing and planning, marketing communications activities; digital communication, research and segmentation.

**About the opportunity**

You will represent the University and provide personalised inbound as well as outbound course advisory support across several communication channels with prospective students and influencers.
The Future Students Officer will lead with best practice customer service and their goals are to drive engagement and increase growth by supporting students from initial enquiry through to offer acceptance and enrolment.

**About you**
- Relevant tertiary qualification or demonstrated equivalent competency.
- Highly developed written and verbal communication skills, strong interpersonal skills, the ability to work with a range of people from different cultural and educational backgrounds, and of different age groups.
- Broad knowledge of Australian education systems; university admission requirements, policies and procedures
- A sales-oriented approach to customer service

Please note the below is required for the position:

- Requirement to work during the Christmas/New Year UWA Shutdown period.
- Flexibility to work outside normal office hours, including occasional weekend work, and to travel.
- Ability to undertake physical tasks such as manual handling, packing and unpacking materials.
- Working with Children Check
- Current Driver’s License

Full details of the position's responsibilities and the selection criteria are outlined in the position description: Position Description - Future Students Officer (517776).pdf

Please provide a Resume and Cover Letter which demonstrate your suitability for the position. The content of your Resume and Cover Letter should demonstrate how you meet the selection criteria.

**Closing date: 11:55 PM AWST on Sunday, 30 June 2024**

**Our commitment to inclusion and diversity**

UWA is committed to a diverse workforce and an equitable and inclusive workplace. We celebrate difference and believe diversity is fundamental to achieving our goals as a globally recognised Top 100 educational and research institution. We are committed to creating a safe work environment for Aboriginal and Torres Strait Islander people, women, people from culturally and linguistically diverse backgrounds, the LGBTIQA+ community and people living with disability.
- We have an ongoing partnership with Pride in Diversity and were recently awarded a Bronze Employer status for LGBTIQA+ inclusion.
- We have Athena SWAN Bronze accreditation and actively work to improve gender equity.



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