Content Designer
3 weeks ago
**Req ID**: 56123
**Department**: Design
**Division**: Australia Retail
**Location**: Melbourne
About the role
At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their home, building a business or saving for things big or small.
We’re looking for a Content Designer to support the ANZ App and ANZ Internet Banking.
We’re building new features and improving existing ones and you’ll be right in the thick of it. You’ll be an integral part of the design team developing content across a wide variety of projects.
Working with our Content Design team, you will collaborate with designers, squads, and journey experts to ensure we deliver clear, consistent and customer-friendly content in the app and internet banking.
**Role location**: Melbourne, VIC
**Role type**: Full time, 12 month opportunity
To be considered for this role please submit a condensed portfolio (max 5MB) or provide a URL to showcase a key project you have scoped right through to delivery.
What your day may look like
Working with UI and UX designers to map customer journeys and ensure content aligns to the ANZ Tone of Voice
Working with squads to help guide customer experience and content strategy
Producing content that helps our customers to better engage with the ANZ App and Internet Banking
Helping to create internal content to communicate effectively with our many stakeholders
Identifying opportunities for optimisation through improved content strategy and solutions
Who are you?
You’re an excellent writer with experience delivering app and digital content, and a background in UX writing and content design. You have experience working as part of a design team or in an agency, and writing in plain English. As well as a passion for producing clear and informative content and guiding customers with open and honest language, and just the right amount of playfully clever.
To grow and be successful in this role you will have the following:
Experience working on app, digital or creative content, simplifying the complex to distil what’s important and relevant to the customer
An ability to produce customer-centric content, elevating design and improving customer experience
An ability to write and adapt your language to maintain consistency with the rest of the proposition (customer-centric, plain English)
An ability to strike a harmonious balance between long-term, big-picture thinking and getting things delivering quickly
Experience working with Figma (or other design tools)
Experience working within a design team, creative team or in an agency environment
So, why join us?
There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.
But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.
We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.
Job Posting End Date
17/12/2023, 11.59pm, (Melbourne Australia)
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