Strategy Manager, Digital Experiences

2 months ago


Sydney, Australia Commonwealth Bank Full time

**Strategy Manager, Digital Experiences**

**See yourself in our team**:
Within Retail Banking Services (RBS) the Digital Domain drives the strategy and delivery behind CBA’s market leading CommBank app, and its desktop asset Netbank, delivering an integral service and brilliant experiences to over nine million digitally active customers.

**Do work that matters**:
The Manager, Digital Experiences Centre of Excellence role will support and coordinate simplification and transformation initiatives across the Digital Domain.

We are here to build world-class experiences for our customers that go beyond design to improve the financial wellbeing of each user. As someone who naturally balances strategy, deep thinking with imagination and design, you’re a natural for coming up with great ideas and getting things done. As a team we’re constantly striving to be the best in digital, pushing the boundaries to provide an unrivalled, personalised user experience across every product. Our diverse teams are dedicated to learning, sharing knowledge and continuous improvement. Innovation, passion and creativity shape our culture.

Your responsibilities will be as follows but not limited to:

- Working proactively, drawing on your own judgement and input from your manager and other relevant stakeholders across the Digital Domain.
- Developing and maintaining trusted relationships with key internal and external stakeholders.
- Managing the domain’s recruitment pipeline to ensure timely allocation of resources.
- Supporting strategy and governance initiatives across the Digital Domain.
- Supporting initiatives to drive culture and team engagement.
- Manage and update team resources (e.g. SharePoint sites, SOPs etc) and team communications documents as required.
- Adhere to the Code of Conduct. The Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.

**We're interested in hearing from people who have**:

- A passion for all things digital and customer and an interest in supporting the operational activities of the domain.
- Strong written and verbal communication skills.
- Problem solving and lateral thinking.
- Key time management skills and ability to ensure complex projects are delivered in a timely manner.
- High level of computer literacy including sound skills in: Advanced Excel / MS Access/PowerPoint and Outlook
- Strong attention to detail and accuracy, with a focus on data quality.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 11/11/2024


  • Digital Strategy Lead

    3 weeks ago


    Sydney, New South Wales, Australia Adelphi Digital Full time

    Salary: AU$90,000 - AU$120,000 per yearAbout Adelphi Digital:Adelphi Digital is a leading international digital consultancy with a strong presence in Sydney. Our team of experts helps clients navigate the ever-changing digital landscape and achieve their business objectives.Job Description:We are seeking an experienced Digital Strategy Lead to join our...

  • Digital Strategy Lead

    1 month ago


    Sydney, New South Wales, Australia Adelphi Digital Full time

    About Adelphi Digital">We are a digital consultancy with a passion for creating innovative solutions for our clients. With a strong presence in Sydney, we are expanding our team and looking for an exceptional Digital Consultant to join us.Job Description">">To succeed in this role, you will have expertise in digital communications, including content, web...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    Company OverviewResolution Digital is an award-winning, full-service digital agency that delivers remarkable results. Our mission is to push the boundaries of digital and deliver exceptional digital experiences for our clients.Job DescriptionThe Digital Experience Director will be responsible for implementing and refining an exceptional experience product,...


  • Sydney, New South Wales, Australia Adelphi Digital Full time

    SydneyAbout Adelphi Digital:We're a leading digital consultancy with international experience, based in Sydney.We help our clients achieve their goals through innovative and effective digital strategies.About the Role:An estimated salary for this position is AU$90,000 - AU$120,000 per year.Key Responsibilities:The successful candidate will be responsible...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    About UsAt Resolution Digital, we're a full-service digital agency that pushes the boundaries of digital to deliver remarkable results. Our mission is to deliver exceptional digital experiences and drive business outcomes for our clients.Experience Account Director RoleWe're seeking an experienced Digital Experience Director to lead our team in implementing...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    **About Us**Resolution Digital is an award-winning, full-service digital agency that delivers remarkable results. Our mission is to push the boundaries of digital to deliver exceptional experiences and outcomes for our clients.We've experienced significant growth in recent years, adding over 166 new team members and promoting 70 internally. This expansion...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    We are Resolution Digital, an award-winning full-service digital agency dedicated to delivering remarkable results.Job Title:Digital Experience LeadAbout the Role:This is a leadership position responsible for implementing and refining our exceptional Experience product. You will lead a high-performing team of managers and strive for better client results and...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    Resolution Digital, an award-winning full-service digital agency, is seeking a seasoned Digital Experience Leader to drive innovation and excellence in our clients' Experience ecosystems.We offer a dynamic and inclusive work environment where you can push the boundaries of digital to deliver remarkable results for our clients. Our mission is simple: to...


  • Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Marketing / PR / Events**Sub Classification**: - E-Marketing**Reference #**: - 3725594**Contact Name**: - Annabelle Gonzalez- **Salary**: - $100,000.00 - $120,000.00 Year 100,000 - 120,000 + SuperWhere innovation meets expertise in boosting businesses, from startups to...


  • Sydney, New South Wales, Australia Bigwave Digital Full time

    Bigwave DigitalSydney-based digital creative agency seeks an experienced Front-End Developer to join its mission.Salary: $120,000 - $180,000 per annum, depending on experience.This role is perfect for a skilled developer looking to work in a dynamic, collaborative environment. As a senior Front-End Developer at Bigwave Digital, you'll be responsible for...


  • Sydney, Australia Resolution Digital Full time

    ** Google's Performance Agency of the Year 3 years in a row 2018, 2019 & 2020, Microsoft's APAC Agency of the Year 2019, & B&T's Best Programmatic Trading Team and Employer of Choice, 7 years in a row** Why us? We are Resolution. An award winning, full service digital agency that delivers remarkable results. Our mission is simple, to push the boundaries of...


  • Sydney, New South Wales, Australia Bigwave Digital Full time

    We're seeking a talented Front-End Developer to join our team at Bigwave Digital in Sydney, NSW. As a key member of our digital creation team, you'll play a crucial role in crafting exceptional digital experiences for high-profile brands.Salary: $130,000 - $140,000 + SuperAbout the RoleYou'll work alongside a talented team of creators and solution-makers to...


  • Sydney, New South Wales, Australia Bigwave Digital Full time

    Embark on a career-defining opportunity as a Front-End Developer at Bigwave Digital, where creativity meets cutting-edge tech.About the RoleWe're seeking a talented individual with 4+ years of experience in front-end development, ideally from the digital advertising agency world. Your expertise in HTML, CSS, JavaScript, React, Next.js, TypeScript, and...


  • Sydney, New South Wales, Australia Resolution Digital Full time

    Company Overview:Resolution Digital is a leading digital agency that specializes in providing innovative solutions for businesses.About the Role:We are seeking an experienced Digital Investment Portfolio Manager to lead our investment process and media buying delivery across our brand portfolio.The successful candidate will have a proven track record of...

  • Retail Search Manager

    6 months ago


    Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Marketing / PR / Events**Sub Classification**: - Trade Marketing**Reference #**: - 3755732**Contact Name**: - Brett Dickinson- **Salary**: - $150,000.00 - $175,000.00 Year Between $150k and $170k + BonusAre you a seasoned **Retail Search Manager** with a background in **FMCG** or...


  • Sydney, Australia Resolution Digital Full time

    ** Google's Performance Agency of the Year 3 years in a row 2018, 2019 & 2020, Microsoft's APAC Agency of the Year 2019, & B&T's Best Programmatic Trading Team and Employer of Choice, 7 years in a row** Why us? We are Resolution. An award winning, full service digital agency that delivers remarkable results. Our mission is simple, to push the boundaries of...


  • Sydney, New South Wales, Australia LION Digital Full time

    About LION DigitalLION Digital is seeking a highly experienced Email Marketing Strategy Lead to drive our email strategy and deliver outstanding campaigns and content emails through major eCommerce platforms. As a key member of our team, you will play a pivotal role in planning and executing personalized email experiences that achieve organic customer growth...


  • Sydney, Australia S2M Digital Full time

    **Job Type**: - Full Time**Location**: - Sydney NSW**Classification**: - Advertising / Media / Publishing**Sub Classification**: - Account Manager**Reference #**: - 3485528**Contact Name**: - Muneera R. Jaranilla- **Salary**: - $85,000.00 - $90,000.00 Year Up to $90,000 + super + bonus & commission**THE COMPANY** This company is forward thinking,...


  • Sydney, New South Wales, Australia Bigwave Digital Full time

    Role OverviewWe are seeking a highly skilled AEM Full Stack Developer to join our team at Bigwave Digital. As a key member of our digital experience team, you will be responsible for designing and implementing cutting-edge AEM solutions.ResponsibilitiesCreate innovative AEM components, templates, and workflows that meet the evolving needs of our...


  • Sydney, New South Wales, Australia Bigwave Digital Full time

    Bigwave Digital is seeking a skilled AEM Full Stack Developer to join our team and contribute to the creation of innovative digital experiences.The successful candidate will have a strong background in AEM, with a minimum of 4 years of experience and expertise in Java, JSP, Servlets, and OSGi frameworks. They will also have hands-on skills with front-end...