Front of House

7 months ago

Greater Adelaide SA, Australia FIRST CONTACT Full time

Location: Adelaide Salary: AUD Industry Standards

Front of House Team Member
- Do you enjoy making people feel welcomed and valued?_
- Want to have more work-life balanced?_
- We look after you_
- Competitive salary above award
- Monday to Friday work schedule
- Weekends and Public Holidays off

**The Role**

We are looking for a talented & exceptional Front of House Team Member to join our dynamic team located in Adelaide, South Australia.

You will be providing a service level beyond the tenant’s expectations by going above and beyond. You will also be looking for ways to improve the tenant and visitors experience.

**Your activities**
- Provide engaging, on brand welcome and farewell to staff, clients and contractors
- Recognise VIP's, guests and building staff and use their names wherever possible.
- Register visitors & staff using designated management system
- Ensure reception spaces, guest lounges and meeting rooms are well-presented and clean.
- Work closely with security teams to ensure people & building safety
- Assist uploading information to the tenant's portals.
- Offer a concierge service of assisting with ticketing, event, venue queries.
- Manage administrative tasks as per the request from the tenant eg. Mailroom, postage, reports, etc.

**What we are looking for**
- Flair to create lasting impressions and meaningful relationships.
- Consistency in delivering customer experience.
- Confident in assisting VIP and Executives in a professional manner.
- Ability to work constructively and autonomously.
- Collaborative, flexible and adaptable outlook to work.
- Discreet, able to maintain confidentiality, and build a high level of trust.
- Immaculate presentation and grooming.

**What we offer you**
- **Work Life Balance**:There is lots to do and discover outside of work and to keep a healthy lifestyle, we want you to take leave regularly.
- **Training and Development**:Opportunity for paid training and development packages to continue to see you grow.
- **Rewards Program**:A generous rewards and recognition program whereby you can receive vouchers for a wide range of retailers
- **Wardrobe Services**:Supplied corporate wardrobe and dry-cleaning services.
- **Career Progression**: The opportunity to progress your career if you commit to First Contact
- **Diversity & Inclusion**: We foster a work environment where diversity is valued, life balance is important, and individual aspirations are encouraged.

**About us**
- A business focused on others_

First Contact is the leading Corporate Concierge and Workplace Services provider in Australia, with five-star customer service at the heart of what we do. First Contact works with premium companies within the banking, finance, telecommunications sectors (and many more), to deliver the customer service component of their business.

**Our Culture**

You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

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