Department Manager

3 weeks ago


Melbourne, Australia FENDI Australia Full time

Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace. As part of the world's leading luxury goods group - LVMH - FENDI is seeking high performing, passionate
Department Manager
to join its Melbourne - CBD retail network.
THE ROLE
Sales Management and Business Development
- Monitor and achieve store performance with Key Performance Indicators (KPIs)
- Contribute to the store sales target
- Analyze business, propose and suggest necessary recommendations/action plans to improve results and maximize performance
- Demonstrate sales leadership to Client Advisors
- Be sensitive to competitors’ trading activities and give feedback to Store Manager

Client Management
- Support the team in building long term client relationship, leveraging all clienteling tools
- Establish a Client centric mindset in store to ensure the highest level of client experience
- Support to improve on mystery shopper results
- Build and develop own client portfolio Ensure business opportunities are maximized through efficient sales floor management and client hosting

Team Management
- Ensure client advisors deliver the Fendi Customer Journey to every client. Support them with consistent coaching, identifying their development and training needs, partner with Store Manager and Training Manager to tailor individual action plans
- Act as a role model demonstrating sales and clienteling leadership to the team, supporting team with their own sales, fostering cross selling and client retention
- Support Store Manager and Assistant Store Manager to assess the performance of Client Advisors
- Support to manage and motivate the team to drive business, create a positive and harmonious environment and foster co-operation
- Provide consistent and qualitative feedback to the team and coach them
- Execute in store training routine set by Store Manager
- Implement the staffing plan as defined by Store Manager

Store Operations
- Comprehensive knowledge of Retail system to run reports, credits, returns, correct errors, etc.
- Ensure all policies, standards and Fendi procedures are communicated and implemented
- Support in the preparation of daily and weekly report if required
- Assume decision-making responsibilities in the absence of the Store Manager in accordance with Company operating standards
- Ensure a safe store environment for customers and employees
- Maintain a clean store environment and implement general housekeeping duties as necessary
- Responsible for the ordering of packaging and stationery

Inventory Management
- Ensure that merchandise is properly received, displayed, stored and maintained by team members
- Assume opening/closing duties and Manager On Duty responsibilities as required
- Accurately complete inventory receipt, including entry and reconciliation
- Completely understand and undertake stock transfers, shipment and receipt/return of merchandise (defective, spare parts, etc.) according to Company guidelines

Visual Merchandising
- Ensure visual merchandising is maintained according to guidelines, both in the window and in-store displays, in order to maximize sales and merchandise turn
- Align periodically visual merchandising and sales performance
- Know the best sellers and ensure that they are display at all time
- Make the best out of the display and proximity storage
- Work with Store Manager to coordinate installations of new window display

ABOUT YOU
- Minimum 5 years of related experience in retail/luxury industry
- 2 years of supervisory capacity
- Strong in commercial and customer centric mindset
- Outgoing, dependable, and pro
- active team player
- Good organizing and follow up skills
- Excellent interpersonal, communication and networking skills
- Ability to generate trust among both coworkers and clients
- Result driven, capacity to implement all needed initiatives and demonstrate commercial creativity
- Proficient in MS office, CRM and retail tools"



  • Melbourne, Australia Department of Transport Full time

    Location: Melbourne | CBD Job type: Full time Organisation: Department of Transport **Salary**: $90,067 - $102,192 Occupation: Administration/Secretarial Reference: VG/1701556 The Departmental Liaison Officer provides high-level support to the Minister, Minister’s Office, the Secretary and the Department, acting as a conduit for the efficient...


  • Melbourne, Australia Department of Transport and Planning Full time

    Location: Melbourne | CBD Job type: Ongoing - Full Time Organisation: Department of Transport and Planning **Salary**: $95,102 - $107,905 Occupation: Administration/Secretarial Reference: 5653 **About Us** The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job...


  • Melbourne City Centre, Australia Department of Transport Full time

    About Us The Department of Transport and Planning oversees key planning, transport and land use policy decisions and management across the State. A life-cycle approach to planning, building, connecting and sustaining communities means our people can come together to; improve services, deliver sustainable projects, focus on customer engagement, streamline...


  • Melbourne, Australia Aussie Broadband Full time

    As our Technology Department Manager, you'll support us by coordinating projects and reporting on key metrics for the department. - At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers...

  • Department Manager

    3 weeks ago


    Melbourne, Australia Fendi Australia Full time

    Founded in Rome in 1925 by Adele and Edoardo Fendi, FENDI is a house of style, innovation, elegance and grace. As part of the world's leading luxury goods group - LVMH - FENDI is seeking high performing, passionate **Full Time Department Manager** to join its **Melbourne CBD** retail network. As Department Manager, you will cooperate with the Store Manager...

  • Manager Department

    3 days ago


    Port Melbourne, Australia C.H. Robinson Full time

    **DUTIES AND RESPONSIBILITIES** The duties and responsibilities of this position consists of, but are not limited to, the following: **Leadership**: - Promote a culture and working environment that embraces growth and development to meet the needs of our employees and customers, resulting in higher employee engagement and overall customer satisfaction -...

  • Department Manager

    4 days ago


    Melbourne, Australia Seed Heritage Full time

    Up to 50% off product, $1,000 annual clothing allowance & bonus potential - Permanent full time role with an iconic Australian retailer - Clear career pathway towards future leadership opportunities Seed are currently looking for a driven and enthusiastic **Department** **Manager** in our beautiful **Highpoint Store.** **WHY JOIN THE SEED HERITAGE...

  • Department Manager

    4 days ago


    Melbourne, Australia Seed Heritage Full time

    Up to 50% off product, $1,000 annual clothing allowance & bonus potential - Permanent full time role with an iconic Australian retailer - Clear career pathway towards future leadership opportunities Seed are currently looking for a driven and enthusiastic **Department** **Manager** in our beautiful **Emporium store.** **WHY JOIN THE SEED HERITAGE TEAM?** -...

  • Department Manager

    2 weeks ago


    Melbourne, Australia Sephora Australia Pty Ltd Full time

    Department Manager - Northland **Profile**: At Sephora, we reimagine beauty, discover new brands, and influence positive change every day. Having fearless leaders for our retail business in place is a big part of that. As our Department Manager (Senior Beauty Advisor) you'll provide day-to-day supervisory oversight of the store’s operations as well as...


  • Melbourne, Australia ZARA Full time

    **Join our team and do something amazing every day!** At Inditex, our stores are our DNA and where it all begins! It is from the stores and the amazing people working alongside us, where we learn and because of them that we grow. With over 174,000 employees worldwide, we will provide you with great opportunities for growth! From leading large teams to...

  • Department Manager

    8 months ago


    Melbourne, Australia Sephora Australia Pty Ltd Full time

    **Position**: Department Manager - Eastland **Profile**: At Sephora, we believe that beauty thrives in diversity and discovery. Growing is an important part of our strategy, and due to Sephora's continued success in the Australian market, we are excited to announce the expansion of our Stores in **Victoria**! Join Sephora and be part of an exciting new...

  • Seafood Expert

    5 hours ago


    Melbourne, Australia Open Pantry Consulting - LaManna Supermarket Melbourne Full time

    Open Pantry Consulting - LaManna Supermarket Melbourne Open Pantry Consulting is proud to be recruiting for this position on behalf of LaManna Supermarket. The Department Manager of Seafood will be responsible for the daily operations of the department and will lead a team of talented individuals. - The Manager will run the day-to-day operations of the...


  • Melbourne, Australia Ramsay Health Care Full time

    **CSSD Department Manager** **_ Permanent Full Time_** **Take your leadership skills to the next level as part of the Ramsay Team at Peninsula Private Hospital.** **About the Role** Peninsula Private Hospital is seeking the talents of an experienced Sterilisation Manager / Team Leader who can provide leadership support to our sterilisation team. You will...


  • Melbourne, Australia Retailworld Resourcing Full time

    Lead a strong and stable team as a Department Manager - Develop and build your VIP Clientele base - Generous salary of up to $75,000k + super + comms **The opportunity**: This luxury French brand was established over 150 years ago, and is well-recognised for its Leather Goods, Sunglasses and Ready to Wear. Our brand is looking for our next versatile...

  • Department Manager

    7 months ago


    Melbourne, Australia Sephora Full time

    At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and be part of the **Chadstone **team in **Melbourne** as **Department Manager (Senior Beauty Advisor) **on a **Full-Time **basis. This is your opportunity to bring your...

  • Department Manager

    8 months ago


    Melbourne, Australia Sephora Full time

    . At Sephora, we believe that beauty thrives in diversity and discovery. Growing is an important part of our strategy, and due to Sephora's continued success in the Australian market, we are excited to announce the expansion of our Stores in **Victoria**! Join Sephora and be part of an exciting new store opportunity located in **Eastland**, joining the...

  • Department Manager

    3 weeks ago


    Melbourne, Australia H&M Full time

    Company Description - Make your mark within a leading global fashion company - H&M is a place where you can express your full self & feel like you truly belong - Fun collaborative and inclusive team environment At H&M, we welcome you to be yourself and challenge you to grow and make a difference. Help us reimagine the future of an entire industry, making...


  • Melbourne, Australia Seed Heritage Full time

    Up to 50% off product, $1,000 annual clothing allowance & bonus potential - Permanent full time role with an iconic Australian retailer - Clear career pathway towards future leadership opportunities Seed are currently looking for a driven and enthusiastic **Department** **Manager** in our beautiful **Emporium store.** **WHY JOIN THE SEED HERITAGE TEAM?** -...


  • Melbourne, Australia Seed Heritage Full time

    Fast paced & dynamic working environment - Grow your career - ongoing training and development! - Up to 50% off product, $1,000 annual clothing allowance & bonus potential Seed are currently recruiting for an experienced, fashion forward and inspirational leader to manage our beautiful **Children's Department at our store in Doncaster.** **WHAT'S IN IT FOR...

  • Head of Department

    4 days ago


    Melbourne, Australia Oyster People Full time

    Call Nicole on 0408 538 542 - after hours and weekend calls accepted - Earn what you are worth this Financial Year - $105,000... - Run the Rental Department your way, no questions asked! **About the Company** This agency's philosophy is based on the security of knowing that their clients requests will be met every time and that their Property Managers are...