Customer Initialisation Specialist
3 weeks ago
**Customer Initialisation Specialist**
Exciting times are right in front of you, we’re hiring for our Customer Initialisation (CI) team
We’re offering full time opportunities in a specialist role within our CI team, where your experience can be utilised and skills further developed, whilst looking after the onboarding process of our customers. It’s critical that we offer a smooth transition for our customers when they join Red, and in CI our 6 different functions are responsible for making this happen. Our roles available within these teams are both customer facing and back of house processing which is where agility becomes essential.
In this role, you’ll be required to identify, analyse and resolve problems by utilising process documents and think outside the box to find solutions. Your focus on the finer details and ability to continuously work with information, systems and databases will be an asset to us, as well as adapting to an ever changing environment. Build great relationships with internal and external stakeholders and look to negotiate positive outcomes for all parties.
Hard work is regularly celebrated, and we offer ongoing support, training and development for you to build a career with us We really care about your growth and offer long term career opportunities within the team and the wider business, with plenty of opportunity to keep learning and enhance your skill set.
You will need:
- Customer service experience
- The ability to think critically and analyse specific situations
- A strong customer focus and great communication skills
- Strong negotiation skills when liaising with various stakeholders
- A willingness to learn, develop and self motivate
Job Reference: RED00101018
-
Customer Support
2 weeks ago
Melbourne, Australia Red Energy Full time**Customer Support & Admin Specialist** Exciting times are right in front of you, we’re hiring for our Customer Initialisation (CI) team! We’re offering full time opportunities in a specialist role within our CI team, where your experience can be utilised and skills further developed, whilst looking after the onboarding process of our customers. It’s...
-
Customer Support
4 weeks ago
Melbourne, Australia Red Energy Full time**Customer Support & Admin Specialist** Exciting times are right in front of you, we’re hiring for our Customer Initialisation (CI) team! We’re offering full time opportunities in a specialist role within our CI team, where your experience can be utilised and skills further developed, whilst looking after the onboarding process of our customers. It’s...
-
Customer Service Specialist Specialist
3 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Service Specialist Specialist - Estate Settlement Services - Note we have 6 full-time roles available. - Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week full-time in Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and...
-
Customer Service Specialist
5 days ago
Melbourne, Australia Veritas Recruitment Full timeFull time Permanent Role - Join a Global Manufacturer and Distributor - Annual Performance Bonus Full-time Customer Service Specialist required for Global manufacturer and distributor. An exciting opportunity for an experienced Customer Service Specialist to join this multi-national manufacturer and distributor based in Clayton is available. This full-time...
-
Customer Service Specialist Specialist
3 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeNote we have 6 full-time roles available. - Role is hybrid, requiring partial office attendance at our Collins Street office. Note, training will consists of a minimum of two week full-time in Collins Street office. **See yourself in our team** Contact Services, Estate Settlement and Support are responsible for responding to inbound enquiries relating to...
-
Customer Care Specialist
1 week ago
Melbourne, Australia Commonwealth Bank Full timeStart with a job - stay for a career - You can thrive in a flexible, work from home environment - with minimum 1 day per fortnight in your nearest office - Your financial wellbeing is important to us - our staff discounts and benefits will be everything you want and more We’re on the lookout for Customer Care Specialists who genuinely care about having...
-
Customer Experience Specialist
3 days ago
Melbourne, Australia TAL Full timeCompany Description TAL is Australia’s life insurance specialist. Part of the Dai-ichi Life, one of Japan’s largest life insurers, TAL provides life and disability insurance and income protection solutions to more Australians than any other insurer. **What’s in it for you**: TAL is much more than a place to come to work. It’s a place to help our...
-
Program & Customer Support Specialist
5 days ago
Melbourne, Australia Harris Computer Systems Full timeReporting to VP Support Services, the Program and Customer Support Specialist will be responsible for coordinating the daily administration of our health programs and for providing product and service information and support. You must be highly organised, process-driven and detail orientated, have exceptional verbal and written communication skills and the...
-
Customer Service Specialist
11 hours ago
South Melbourne, Australia Bank of Melbourne Full time**Permanent vacancy at our branch in South Melbourne!**: - **Full-time position (38 hours per week)**: - **Strong customer service experience essential** **How will I help?** You’ll be the face of Bank of Melbourne, working in-branch to help our customers achieve their financial goals. It’s important that you understand the customer’s individual...
-
Customer Service Officer- Specialist Clinics
2 days ago
Melbourne, Australia The Royal Children's Hospital Full timeLocation: Melbourne | Parkville Job type: Full time Organisation: The Royal Children's Hospital **Salary**: $58,000 - $63,996 Occupation: Medical and Nursing Reference: 11109 **Customer Service office - Specialist Clinics** - Excellent employee benefits including salary packaging. - Work for Australia's leading Children's hospital. - Challenging and...
-
Early Customer Engagement Specialist
3 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeEarly Customer Engagement Specialist **See yourself in our team** You'll be joining the Early Customer Engagement team - a hard working bunch who assist our customers in the management of their financial commitments by working towards a mutually agreeable payment solution. **Your responsibilities** In your role as an Early Customer Engagement Specialist,...
-
Customer and Capability Specialist
6 days ago
Melbourne, Australia Gallagher Full timeAbout Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...
-
Customer and Capability Specialist
4 weeks ago
Melbourne, Australia Gallagher Full time**The Opportunity** The Customer & Capability Specialist position is responsible for supporting the Team Manager in building capability with claims staff, in particular staff who are at the beginning of their claims management careers, You will monitor, influence and develop claims staff to deliver a service experience for injured workers in line with the...
-
Customer Experience Specialist
3 days ago
Melbourne, Australia BASF Australia Ltd. Full time**About BASF** We are the world’s leading chemical company, we create chemistry for a sustainable future. Our broad portfolio ranges from Agriculture, Performance Materials, Health & Nutrition, Chemicals, Coatings to Energy & Resources. We are proud of our strong history of innovation. Every day, our global team of over 117,000 individuals work together...
-
Customer Banking Specialist
6 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Banking Specialist - Kyabram **12 hours per week**: - Monday: 9.00am - 1.00pm - Thursday: 9.15am - 1.15pm - Friday: 9.15am - 1.15pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been...
-
Customer Banking Specialist
6 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Banking Specialist - Brunswick Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster **Part Time Roster (12 hours per week)**: - Monday: 11.00am - 3.00pm - Tuesday: 11.00am - 3.00pm - Wednesday: OFF - Thursday: OFF - Friday: 11.00am - 3.00pm **Do work that matters** As the...
-
Customer Banking Specialist
2 days ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Banking Specialist - Charlton **20 hours per week**: - Monday 9.15am - 1.15pm - Tuesday 9.15am - 1.15pm - Wednesday 9.15am - 1.15pm - Thursday 9.15am - 1.15pm - Friday 9.15am - 1.15pm **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million...
-
Customer Banking Specialist
1 week ago
Melbourne, Australia Commonwealth Bank of Australia Full timeCustomer Banking Specialist - Melbourne Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster **Full Time Roster (38 hours per week)**: **Do work that matters** As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10...
-
Continuous Improvement Customer Specialist
1 week ago
Melbourne Airport, Australia Team Global Express Full timeTeam Global Express is a leading transport and logistics provider, connecting people and communities across Australia and New Zealand. Backed by Allegro Funds, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours. We are currently seeking a dynamic and results-driven Continuous...
-
Customer Experience Specialist
1 week ago
Melbourne, Australia TAL Full timeCompany Description TAL is Australia’s life insurance specialist. Part of the Dai-ichi Life, one of Japan’s largest life insurers, TAL provides life and disability insurance and income protection solutions to more Australians than any other insurer. **What’s in it for you**: TAL is much more than a place to come to work. It’s a place to help our...