Delivery Lead

2 months ago


Melbourne, Australia Synechron Full time

**Australia, Melbourne based role - x2 year initial contract - Relocation package available - **This role is tied to Northern Ireland and we are actively looking to relocate people to Australia**

**Responsibilities**:

- Manage the end-to-end migration process of debt collections system, ensuring deliverables are achieved within time, scope, and budget constraints
- Collaborate with cross-functional teams including IT, Risk Management, Collections, and external vendors to plan and execute the migration strategy
- Lead the project planning phase, including the definition of the project scope, goals, tasks, and resource requirements
- Resolve or assist in the resolution of conflicts within and between projects or functional areas
- Adapt and implement Agile and Waterfall methodologies as appropriate for the project, ensuring best practices are followed and the method is suitably aligned with project needs
- Oversee the development of detailed project plans, schedules, estimates, resource plans, and status reports, providing regular updates to stakeholders at all levels of the organisation
- Conduct risk management planning, identification, analysis, and mitigation throughout the project lifecycle
- Ensure project documents are complete, current, and stored appropriately
- Facilitate change management and transition planning to support the adoption of the new system within the organisation
- Evaluate the outcomes of the project as established during the planning phase

**Must have**:

- Substantial Experience managing large and complex programs
- Knowledge and experience in credit card life cycle especially collections
- Proven experience in leading multi-location, cross functional teams
- Good stakeholder management skills

**Good to have**:

- Experience with debt collection systems and technologies
- Prior experience in managing system migrations in a banking environment
- Ability to engage with and manage expectations of senior stakeholders
- Knowledge of change management principles and practices
- Flexibility to adapt to changing requirements while maintaining project pace

**About Us**

Synechron began in 2001 as a small, self-funded team and we have continued building from the ground up, watching our organisation grow to over 14,500+ people spread across 43 offices in 18 countries within key markets. From our solid financial services industry foundation, Synechron have become a prominent global digital consulting firm for large financial services and technology firms. With a key focus on trust and in partnership with our clients, we’re leading modernisation and digital optimisation journeys with expertise that spans Consulting, Data, Digital, Cloud & Dev Ops and Engineering.

**Diversity Statement**

Synechron are proud to be an equal opportunity employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture - promoting equality, diversity and an environment that is respectful to all. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We offer flexible workplace arrangements, mentoring, internal mobility, learning and development programmes to supportour global workforce. Empowerment and collaboration are at the core of how we operate. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.


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