Casual Medical Receptionist

4 weeks ago


North Lakes, Australia MY GP North Lakes Full time

Casual Medical Receptionist - Position

The organization

My GP North Lakes in North Lakes Qld, GP- owned and operated medical practices is committed to providing high quality health care for our patients and we pride ourselves on our wide range of medical services to the community.

The practice is privately doctor-owned and managed, with a paperless office based on industry standard.

Full Job Description

The Role

We are looking for a casual Medical Receptionist, enthusiastic bright and dynamic person, who is team-orientated; to join our friendly and supportive team in our brand new practice My GP North Lakes. A key team member working collaboratively within the practice, providing high quality customer service to all patients. This role will see you managing a busy front desk reception, welcoming patients to the clinic, supporting health care professionals as well as general administration duties.

Key Responsibilities
- Greeting patients and welcoming them into our clinic.
- Collecting & entering patient’s details into the database.
- Scheduling appointments (when required)
- Answering telephone calls & enquiries
- Administration support and other ad hoc duties
- Exceptional customer service skills with previous customer service experience an advantage.
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and priorities, the ability to juggle competing demands of doctors and patients while keeping both happy.
- Knowledge of Best Practice is an advantage,

**Job Type**: Casual

**Salary**: $25.00 - $30.00 per hour

**Benefits**:

- Professional development assistance

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- North Lakes, QLD 4509: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Medical admin: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Expected Start Date: 01/03/2023



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