Digital Content Creator

7 months ago

Perth, Australia Synergy AU Full time

The time to join Synergy has never been more exciting because you’ll be helping us to deliver on our commitment towards becoming a net zero carbon emission business by 2050.

We are investing $3 billion in large-scale renewables development and creating unlimited opportunities for our people to contribute to the growth of innovative solutions in our operations as we invest. This is your chance to help us transform the energy industry and build a more sustainable future for Western Australia.

Synergy is proud to be Western Australia’s largest electricity generator and energy retailer. We deliver secure electricity to homes and businesses throughout the Southwest Interconnected System (SWIS) from Coral Bay in the north, to Kalgoorlie in the east, and to Esperance in the south

Click here to discover more about how Western Australia’s energy landscape is evolving to become more sustainable.

**Role Summary**:
The Digital-Content Creator is an exciting opportunity in our Customer Training team based at our Perth CBD offices.

The purpose of the role is to develop digital media that elevates and enhances learning solutions for the Customer Business Unit (CBU). The CBU comprises of customer-facing teams working in a call-centre environment and teams that directly support services for customers.

**Key responsibilities of the role include**:

- Design or co-design media artifacts that enhance learning solution, such as eLearning modules, VR (virtual reality) modules, posters, quick reference guides etc.
- Provide input and deliver according to the project timeline the Customer Training Specialists develop.
- Coordinate and execute the filming and editing of video content, utilising technical skills in tools such as Premier Pro, Photoshop and Illustrator to produce polished and engaging training materials.
- Collaborate with the Customer Training team to continually assess the effectiveness of digital media solutions, gathering feedback and making iterative improvements to optimise learning outcomes.

**What you’ll bring**:

- At least 5+ years in a similar capacity, including the development of digital learning solutions.
- Proven ability to adapt to evolving technologies and stay abreast of industry trends ensuring a forward-thinking approach to digital media development.
- Experience using eLearning authoring tools such as, Articulate Storyline and Rise.
- CUA50720 Diploma of Graphic Design or higher, demonstrating a strong foundation in graphic design principles.
- TAE40116 Cert IV in Training and Assessment or 10893NAT Cert IV in Learning Design and Facilitation will be highly regarded, but not essential.

**What we offer**:
Working for an employer of choice also means you will enjoy:

- Flexible work arrangements
- Professional Development Opportunities
- Purchased Annual Leave
- Best practice parental leave

Click here for a full list of our benefits

**Every Voice Matters**

Our employees have a choice to work for Synergy and it’s a choice we respect and value. In addition to our focus on creating a greener future, Synergy is committed to its ‘people first’ culture and providing an exceptional place to work where our people experience a sense of belonging and have opportunities to learn and grow.

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