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Business Banking Associate
1 month ago
**Business Banking Associate, SBB, Perth**
- You are ambitious.
- We value career progression.
- Together, we make a positive impact.
**Role specifics**:
- Full-time permanent position in a high-performing, tight-knit team.
- Based at our lively head offices on Murray Street
- Option for hybrid working model: blend of office and remote work.
**See yourself in our team**:
As a Business Support Consultant, you'll be the initial contact for our customers, dedicated to ensuring a positive experience and resolving queries thoroughly. Joining the outbound team, you will assist in transferring high-value individuals and small business clients from Bankwest to CBA accounts, supporting our Small Business Banking function. Your commitment to quality service will drive smooth transitions and enhance customer satisfaction.
**Do work that matters**:
- Deliver outstanding customer service.
- Resolve queries promptly as the initial point of contact.
- Understand the transition process and collaborate with Small Business Banking team.
- Provide timely and accurate responses using appropriate channels.
**We're interested in hearing from people who have**:
- Customer relationship experience
- Demonstrable and sound experience using our systems, processes and procedures.
- Consultative objection handling skills and experience
- Strong customer service skills
- Effective time management skills
- Able to work in a fast-paced team environment.
We prioritize work-life balance and offer flexibility. Let's discuss how it fits with this role.
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Advertising End Date: 16/03/2024
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