Operational Communications Officer
4 weeks ago
**OPERATIONAL COMMUNICATIONS OFFICER**
**This opportunity offers**:
- Ongoing full-time employment, and Recruitment (Talent) Pool will be created through this process up to 18 months
- Opportunities available for up to 35 hours per work week (rotating roster)
- Attractive annual salary $73,522 - $79,931 p.a. plus 11.5% superannuation. In addition to salary, the role also attracts a shift penalty allowance of 26.14%.
- Location: Sydney Olympic Park (RFS State Headquarters)
- Limited free onsite parking is available and location is close to public transport
Join the Operational Communications Centre team at the Rural Fire Service Headquarters. The Centre operates 24/7 providing high-level communications support to our 43 Rural Fire Districts across NSW in the form of call receipt and dispatch. Additionally the role assists our State Operations Centre with the administration and coordination of large campaigns or complex incidents throughout NSW. We are looking to create a recruitment (talent) pool through this process to fill potential upcoming future ongoing, temporary, and casual vacancies within the next 18 months.
In the role, you'll be responsible for receiving, interpreting, and responding RFS resources to emergency and routine calls for assistance, such as fire-related incidents, motor vehicle accidents, and other hazards. The team operates the Bush Fire Information Line and AIDER program requests as well as supporting functions within the State Operations Centre. This requires the dissemination of relevant information, dispatching of appropriate resources, and monitoring responses to incidents through effective telephone and radio communication, and data entry.
Our centre can accommodate a team of up to 25 operators, who work on a varied and rotating roster, which includes night shifts, weekends, and public holidays.
**Ongoing Operators**
- Ongoing operators work 35 hours per week on a varied and rotating roster. A standard shift pattern is 12 hours and may start from:
- Day Shift: 6:00 AM to 6:00 PM
- Night Shift: 6:00 PM to 6:00 AM
- Swing Shift: as required
**Casual Operators**
- Our casual operators have access to our rostering system app where available shifts will be posted. Casual hourly salary range includes $40.26 - $43.77 per hour, plus 11.5% superannuation and casual loading.
**Induction**
If you are interested in finding out more about this opportunity, please access the **role description** **and our **organisation structure**.
**Why work for us?**
- Operational uniform available
- Attractive leave entitlements including **4 weeks **annual leave per year, plus more
- Free access to our Member Assistance Program (MAP) for all RFS members, and their immediate family
- Salary packaging options available
- Ongoing learning and professional development programs (RFS is a Registered Training Organisation giving you access to various internal courses)
- Partnership with Fitness Passport for eligible RFS staff and their families to access more than 845 gyms and pools
**You'll also get to enjoy**:
- Easy access to Sydney Olympic Park Train Station, bus services and parking facilities
- Local eateries and childcare facilities
- Sydney Olympic Park Entertainment and Sports Precinct, including Accor Stadium, Qudos Bank Arena, Sydney Showgrounds, and Bicentennial Park
- Eligible staff are invited to join the local Sydney Olympic Park Connected Membership program, at an additional cost
**Looking for more information?**
**To ignite your RFS journey**:
- A **cover letter** in PDF format, addressing how you meet the essential requirements of the role, outlining your suitability and why you are interested in this opportunity;
**Important recruitment Information**
- A **recruitment (talent) pool** may be created through this recruitment process to fill future ongoing, temporary, casual and term, full-time or part-time opportunities.
- We value a diverse and inclusive workplace and are committed to ensuring our employees represent the diversity of communities that we serve.
- Learn more about how RFS members support communities across NSW below_
**Vacancy Reference: R24/397**
Keep up to date with the RFS on our socials
This may not be the role for you, however you can check out other vacancies in the RFS **here**, or consider **volunteering** with your local Brigade.
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