Service Receptionist

4 weeks ago

Osborne Park, Australia Eagers Automotive Full time

Brilliant entry level role with progression opportunities
- Permanent full-time position | Attractive salary and employee benefits
- Friendly and supportive team environment

**Osborne Park Volkswagen **(part of Eagers Automotive) is currently seeking a positive, motivated and customer-focused
**Service**
**Receptionist **to join our team.

Reporting to the Service Manager, this role will be responsible for providing administrative support to the Service Department and the rest of the dealership as required. This will include taking incoming phone calls, assisting customer requests, and completing general administrative tasks to assist dealership personnel.

**Duties will include**:

- Answering the phone promptly with a courteous and understanding manner
- Welcome all on-site visitors and direct them to the appropriate personnel
- Recording and forwarding phone messages and queries
- Creating Service Bookings
- General administration duties and housekeeping

**About you**:
If you are someone with excellent organisational and customer service skills as well as plenty of positive ‘can do’ attitude - we are looking for you

This is a perfect opportunity for a motivated individual looking to get started in the Automotive Industry with options for ongoing career development.

**You will ideally possess**:

- Professional phone and face-to-face customer service manner
- Ability to manage multiple tasks at once
- Excellent attention to detail
- Willingness to learn
- Solid working knowledge of Microsoft Office Suite
- Valid Australian working rights and driver’s licence

**Start your journey with us today**

**Benefits**:

- Be a part of a **multi-national company**, where you have access to a network of opportunities across locations and brands.
- A **Learning & Development program** called **Learning Together** where you get access to development and training opportunities such as our partnership with AIM (Australian Institute of Management) where **over 150 training courses are on offer **Ranging from computer training, finance and admin, sales to communication skills.
- Under Learning Together, we have networking groups such as our **Fearless Female Forum **to help inspire, motivate, connect and to encourage females to take the leap to the next step up, as well as our **Sales and Service Development** program where Sales and Service leaders meet to share knowledge, insights and learnings of industry best practice.
- A top-of-the-line **Employee Assistance Program** with leading provider, _Benestar_, where employees have access to their MyCoach service on all areas of life (mental health, health and nutrition, financial advice, family and relationships and stress management).
- Lastly, extensive **employee benefits **that include discounts on Crown Accommodation, Private Insurance (BUPA and Medibank) and extensive reductions on Vehicle purchasing, parts and maintenance

**Osborne Park Volkswagen **is a part of Australia's largest and most dynamic automotive retailer, Eagers Automotive, employing over 8,000 team members across 250 dealerships within Australia & New Zealand. We represent over 33 car brands and 11 truck & bus brands priding ourselves of delivering an exceptional guest experience.

We are an equal opportunity employer and strongly encourage people of all backgrounds to apply.

**Eagers Automotive - Moving Together

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