Return to Work Specialist

2 weeks ago

Parramatta, Australia Gallagher Full time

About Us:
Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

Overview:
Gallagher Bassett (GB) is Australia and New Zealand’s premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co.

Life at GB is an adventure - often fast paced, unpredictable, challenging and deeply rewarding. It is social and engaging, with our unique and positive culture underpinned by The Gallagher Way - values lived daily by our people.

In addition to flexible working options, we also offer supportive learning and career pathways and provide ongoing access to training and career development. We invest in our people through strong succession planning and have a number of mentoring and training programs available.

There are some great things happening at GB as we move through a period of exciting period of transformation and change, including the introduction of dedicated specialist hubs within our claims functions that are truly unique to the market and our service offerings to injured workers and clients alike. And, we want YOU to be a part of it all

Gallagher Bassett’s service delivery model has been built to support **holistic** and **tailored** recovery and return to work (RTW) strategies to deliver superior outcomes. Our model focuses on **specialisation** and **segmentation** by injury type and claim duration, enabling alignment of the right skillset to the right role. Key features of our model also include:

- Dedicated Hubs of Expertise who provide guidance and support for Claims Consultants
- Opportunities to specialise in a specific function;
- Centralisation of several Technical and Legislative functions to empower Claims Consultants to focus on recovery, RTW and service delivery;
- Variety of new and exciting career pathways across the lifecycle of a claim;
- Support to focus on high-value tasks through administrative and continuous improvement functions, decision support tools and innovative solutions.

Gallagher Bassett’s model ensures optimal portfolio sizes based on both complexity and volume, to ensure Claims Consultants have the capacity to:

- Be thoughtful, considered and proactive in their approach;
- Undertake ongoing training to develop and refine skills;
- Focus on their own wellbeing.

Our approach ensures we wrap our arms around our people and provide the appropriate support to flourish through:

- 90-day onboarding program;
- Dedicated Capability Specialists on the ground for ongoing support;
- Job rotation opportunities to support staff wellbeing;
- Personal Injury Taskforce to support teams during periods of leave.

As the Return to Work Advisor, you will support the Claims teams with strategic return to work, recovery and independence advice. Working closely with all internal and external stakeholders, you will support claims risk triage, case management strategies for more complex claims, educate claims staff on injury and RTW best practices, enhance injury management planning and undertake face to face interventions where required to support our customers.

This role provides a unique opportunity to provide specialist support and grow your career in an exciting direction. In our expansion as a start up and disruptor to the current market, you will lend your experience to build and grow the technical expertise, operations and processes across the function.

**Responsibilities**:

- Support customers and clients with the recovery, return to work (RTW) and return to health, undertaking RTW and treater conference visits where required (virtual and in person);
- Support case management of claims with regular claim conferencing and proactive identification of recovery risk factors with claims staff within the team;
- Develop and support strategic return to work and recovery solutions, and coach teams in continuous improvement and best practice claims management;
- Collaborate with internal and external stakeholders, medical professionals and Occupational Rehabilitation Providers throughout the recovery journey;
- Enable injured workers with education, benefits of services and other rehabilitation and/or vocational support;
- Educate and inform stakeholders on the return to work process and legislative requirements.

Qualifications:

- Has worked as a RTW Specialist at an insurer or in-house RTW Co-ordinator managing developing RTW strategies and managing performance measures to achi

  • Return to Work Advisor

    5 days ago

    Parramatta, New South Wales, Australia Total Resource Solutions Full time

    Location: Leichhardt + WFH Pay Rate: $40 per hour + SuperContract Length: 12-months with likely ongoing extensionsReturn to Work Advisor - NSW GovernmentA Return to Work Advisor is required by a NSW Government department based in Leichhardt + WFH on a 12-month contract paying up to $45 an hour + Super.- Location:Leichhardt + WFH:- Hours: Monday Friday, 38...

  • Tax Return Preparer

    3 weeks ago

    Parramatta, Australia ALM Taxation Full time

    ALM Taxation is hiring Tax Preparers for the busy tax season commencing 1st July 2024. Locations: Penrith, Hurstville, Burwood, Liverpool & Mt Druit. Your role will include: - Interviewing clients - Preparation of income tax returns - Assessing clients risks - The ability to process a large volume of tax returns a day correctly - Ability to adapt to each...

  • Tax Return Preparer

    6 days ago

    Parramatta, New South Wales, Australia ALM Taxation Full time

    ALM Taxation is hiring Tax Preparers for the busy tax season commencing 1st July 2024.Locations: Penrith, Hurstville, Burwood, Liverpool & Mt Druit.Your role will include: Interviewing clients Preparation of income tax returns Assessing clients risks The ability to process a large volume of tax returns a day correctly Ability to adapt to each individual...

  • Injury Management Specialist

    2 weeks ago

    Parramatta, Australia Haylo People Full time

    Use your Allied Health & Workers Compensation background! - Support employees their return to work journey - Flexible working arrangements in a dynamic & engaging company - Use your Allied Health & Workers Compensation experience to coach & mentor Case Manager - $90,000 - $110,000 (experience dependent) + super + 10% performance bonus - Flexibility to work...

  • Accounting Clerk

    3 weeks ago

    Parramatta, Australia My Tax Refund Today Full time

    **About US** My Tax Refund Today is a CPA accounting Practice and Registered Tax Agents in the heart of Parramatta city. Company is one of the most successful taxation & accounting businesses which has harnessed the power of technology with the strength of customer focus to enable clients all over Australia to lodge their tax returns online. With a 4.7 Star...

  • Operations & Returns Assistant

    2 months ago

    North Parramatta, Australia Scanning Pens Full time

    In this role, you'll be responsible for a variety of tasks, including: - Managing and processing product returns in a timely manner (making sure everything runs smoothly) - Communicating effectively with shipping carriers (and making sure their packages don't get lost) - Processing orders and fulfilling shipping requests (making sure everything is correct,...

  • Injury Management Specialist

    3 weeks ago

    Parramatta, Australia NSW Government -icare Full time

    **Be part of icare and deliver the right customer experience**: - **Permanent full time role based in Parramatta, Sydney**: - **Salary from $106,025 + super,** **hybrid opportunity** **About the Role** The role is focussed on supporting effective return to work, return to life and recovery strategies for injured workers and to deliver the right customer...

  • Injury Management Specialist

    3 weeks ago

    Parramatta, Australia NSW Government -icare Full time

    **Be part of icare and deliver the right customer experience**: - **Permanent full time role based in Parramatta, Sydney**: - **Salary from $106,025 + super,** **hybrid opportunity** **About the Role** The role is focussed on supporting effective return to work, return to life and recovery strategies for injured workers and to deliver the right customer...

  • Operations & Returns Assistant

    5 days ago

    North Parramatta, New South Wales, Australia Scanning Pens Full time

    In this role, you'll be responsible for a variety of tasks, including:Managing and processing product returns in a timely manner (making sure everything runs smoothly) Communicating effectively with shipping carriers (and making sure their packages don't get lost) Processing orders and fulfilling shipping requests (making sure everything is correct,...

  • E-commerce Operations Specialist

    3 weeks ago

    Parramatta, Australia people2people Full time

    **About the business**: Based in Sydney Olympic Park, Samsung Electronics Australia is a worldwide well-known and highly respected brand in the electronics industry. With expansion to their business, we have now an opportunity for an experienced E-Commerce Operations Specialist to join their team. **About the role**: The E-Commerce Operations Specialist...

  • E-commerce Operations Specialist

    1 month ago

    Parramatta, Australia people2people Full time

    **About the business**: Based in Sydney Olympic Park, Samsung Electronics Australia is a worldwide well-known and highly respected brand in the electronics industry. With expansion to their business, we have now an opportunity for an experienced E-Commerce Operations Specialist to join their team. **About the role**: The E-Commerce Operations Specialist...

  • GP Westmead

    4 weeks ago

    Parramatta, Australia HealthcareLink Full time

    Job title: VR GP – 10 mins from Parramatta - replace an existing patient base – booked up to 3 weeks in advance Salary: 70% of billings Hours:  Full time and part time roles available. Location:  WestmeadPractice:A doctor owned busy Bulk Billing Practice located just 10 mins from Parramatta is seeking a GP to replace a GP who is moving on.  This well...

  • GP Westmead

    3 weeks ago

    Parramatta, Australia HealthcareLink Full time

    Job title: VR GP – 10 mins from Parramatta - replace an existing patient base – booked up to 3 weeks in advance Salary: 70% of billings Hours:  Full time and part time roles available. Location:  WestmeadPractice:A doctor owned busy Bulk Billing Practice located just 10 mins from Parramatta is seeking a GP to replace a GP who is moving on.  This well...

  • Injury Management Specialist

    2 weeks ago

    Parramatta, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Injury Case Manager Specialist

    3 weeks ago

    Parramatta, Australia APG Workforce Full time

    Government Role - NSW Location - $65.00 p/h + super - 4 Month contract + Possibility of extension APG is currently seeking an Injury Case Manager Specialist for a 4 Month contract within an NSW Government Sector. **Primary purpose of the role** - **$65.00 p/h + super**: - **Location: Any TAFE NSW Campus**: - **4 Month Contract** **The Role** - The...

  • Case Management Specialist

    2 weeks ago

    Parramatta, Australia EML Full time

    **Case Management Specialist**: NSW - Parramatta Workers Compensation Full Time EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000...

  • Injury Case Manager Specialist

    5 days ago

    Parramatta, New South Wales, Australia APG Workforce Full time

    Government Role - NSW Location- $65.00 p/h + super 4 Month contract + Possibility of extensionAPG is currently seeking an Injury Case Manager Specialist for a 4 Month contract within an NSW Government Sector.Primary purpose of the role- $65.00 p/h + super:- Location: Any TAFE NSW Campus:4 Month ContractThe Role The Injury Management Case Specialist is...

  • Marketing Specialist

    3 weeks ago

    Parramatta, Australia Parramatta Leagues Club Full time

    **About us** Parramatta Leagues Club is one of Australia’s most iconic clubs in Western Sydney region. We are passionate about bringing together our community, supporting local causes and offering welcoming experiences for our members and community by delivering exceptional service. **About the role** We are seeking a creative and experienced Marketing...

  • Injury Management Specialist

    5 days ago

    Parramatta, New South Wales, Australia Gallagher Full time

    About Us:Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Injury Management Specialist

    5 days ago

    Parramatta, New South Wales, Australia NSW Government -icare Full time

    Be part of icare and deliver the right customer experience:Permanent full time role based in Parramatta, Sydney:- Salary from $106,025 + super, hybrid opportunityAbout the RoleThe role is focussed on supporting effective return to work, return to life and recovery strategies for injured workers and to deliver the right customer experienceBenefits A corporate...