Quality Improvement Manager

7 months ago


St Leonards, Australia RSL LifeCare Full time

Need to know headlines:
- 2 x Full-Time 12 Month FTC Positions Available-
- You can be located anywhere (ideally within NSW or ACT)-
- Huge tax benefit if located in a remote regional area-
- Salary $130 + NFP Salary Packaging & 11% SuperRSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our purpose to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

We are looking for a Quality Improvement Manager to join our team on a 12 Month FTC, you will partner with key stakeholders across RSL LifeCare and develop a high performing quality focussed culture. You will be responsible of implementation the new Strategic Quality Framework and drive the effective engagement of local teams.

Key Accountabilities:
- Provide leadership excellence in relation to the quality, compliance, and continuous improvement of RSL LifeCare operations.- Work closely with Regional & Community Service Managers to support each site in achieving their Quality KPIs, including but not limited to full compliance with the Commonwealth
- _Aged Care Act_ 1997 and Quality Standards.- Implement an internal audit schedule ensuring an annual internal audit is completed for each site.- Assist in the management of the RSLLCAH Continuous Improvement (CI) Plan to ensure that sites are proactively focused on the site/regional CI opportunities.- Assist with preparation of reports on quality outcomes for operations, Executive and Board, according to the organisation’s reporting cycle and be prepared to present on quality matters.

Who are you:
- Bachelor’s degree or equivalent in a relevant field, such as nursing or other health or human services profession, quality management etc.- Extensive experience and knowledge of Aged Care compliance, continuous improvement, quality management and accreditation standards and processes.- Proven experience of auditing aged care compliance, legislation and standards with a history of transitioning operations to best practice.- Experience in managing complex issues including open disclosure processes, investigations, and complex complaints.- Strong appreciation of the Aged Care and other relevant quality standards, compliance, and audit regulatory processes.

Join RSL LifeCare because:
- Competitive remuneration package- Not for Profit Salary Packaging ($15,900 tax free), Novated Lease, Meal & Beverage Benefit ($2,650 tax free)- Annual leave loading of 17.5%- An additional day off on the 27th December- Flexibility within a hybrid working environment- Team building and wellbeing days- Volunteering opportunities- Our commitment to diversity:_
- We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability._

Location

St Leonards


  • Quality Improvement

    7 months ago


    St Leonards, Australia RSL LifeCare Full time

    Need to know headlines: - Permanent Full Time Position- You can be located anywhere (ideally within NSW or ACT)- Huge tax benefit if located in a remote regional area- Salary $130 - $140k + NFP Salary Packaging & 11% Super RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we...


  • St Leonards, Australia RSL LifeCare Full time

    Quality Manager Veteran Services | 3-4 Days per Week (maternity cover) Position located at RSL Life Care’s St Leonards Head Offices 12-month Contract Eligible for ‘not for profit’ salary packaging RSL LifeCare is a leading professionalised service focused on helping Australian veterans and their families live their best lives. Proudly serving...

  • Quality Advisor

    7 months ago


    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are looking for a Quality Advisor, you will partner with key...


  • St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are currently looking for a General Manager Safety, Quality, and...

  • Quality Safety

    3 months ago


    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Quality Assurance Lead

    5 months ago


    St Leonards, Australia Stryker South Pacific Full time

    **THE ROLE**: As a Quality Assurance Lead at Stryker South Pacific, you will play a critical role in maintaining and elevating the quality standards of our medical products and services. You will be responsible for developing and implementing programs to drive continuous quality improvement across our operations. This individual contributor role demands...


  • St Leonards, Australia RSL LifeCare Full time

    Opportunity As our new Head of Quality, you will work closely with the Chief Clinical Officer in implementing a Clinical Services Quality Improvement Framework using evidence-based methodologies and a rigorous approach to continuous quality improvement. This involves supporting and coordinating the design, implementation, monitoring, and review of...

  • Analyst - Data Quality

    7 months ago


    St Leonards, Australia Stryker Full time

    **Why join Stryker?**: Our total rewards package offering includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location specific. **Know someone at Stryker?**: **About Stryker** Stryker is one of the...


  • St Leonards, Australia RSL LifeCare Full time

    **About Us**: RSL LifeCare is a social purpose organisation, providing leading aged care, retirement living, and veteran support services centred on making the significant transitions in life meaningful for veterans, seniors and their families. In our communities, whether it's through our veteran-centric services, personal home care assistance, retirement...


  • St Leonards, Australia Maxlife Care Full time

    Hybrid role - beautiful office in St Leonards - Reports into ELT - Opportunity to deliver reporting and education to our team Maxlife Care is a high-growth, doctor-led disability support service provider working in true partnership with their clients/patients by delivering world-class, bespoke, premium care services. Maxlife Care is on a mission to promote...


  • St Leonards, Australia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...


  • St Leonards, Australia Stryker South Pacific Full time

    We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are location-specific. Stryker is one of the world’s leading medical technology companies and...

  • Lead Analyst

    4 months ago


    St Leonards, Australia Stryker Full time

    We are excited to be named one of the World’s Best Workplaces by Fortune Magazine! We are proud to offer you our total rewards package which includes bonuses, healthcare, insurance benefits, retirement programs, wellness programs, as well as service and performance awards - not to mention various social and recreational activities, all of which are...


  • St Leonards, Australia DKSH Full time

    **Location**:St Leonards, AU, AU**Job Function**:Business Support**Requisition Number**:141651**Description**: **Drive Growth. Be the Difference.** **Health, Safety, Environment & Quality Manager** At DKSH, our mission is to enhance lives by connecting people with exceptional products, services, and insights. As the trusted partner for companies looking to...


  • St Leonards, Australia Only About Children Full time

    Become a Subject Matter Expert in Early Childhood compliance - Manage policies & procedures to embed efficient practices across the business - Work for a premium provider and category leader **More Than A Job. A Rewarding Career** At Only About Children, our unique approach to early years learning goes beyond education to encompass the health and wellbeing...

  • Feedback Manager

    4 days ago


    St Leonards, Australia HammondCare Full time

    **About us** HammondCare is a not-for-profit, values-based organisation that is passionate about improving the quality of care for people in need. As one of Australia’s most innovative health and aged care providers, we aim to set the global standard of relationship-based care for people with complex needs. HammondCare provides care primarily through...

  • Feedback Manager

    4 days ago


    St Leonards, Australia HammondCare Full time

    A supportive team with career development and advancement opportunities - Competitive Remuneration Package - Permanent full-time role, Hybrid environment A critical role to the ongoing success of our services, the Feedback Manager seeks to continually monitor and improve how we manage feedback across all HammondCare services and portfolios. **About the...

  • Regional Manager

    1 month ago


    St Leonards, Australia Maxlife care Full time

    Maxlife Care is a leading provider of specialist high-needs disability care. Led by a team of dedicated doctors, nurses and an experienced team of support workers, Maxlife Care partners with its participants to provide quality care and personalised services designed to meet their complex care needs. Our goal is to provide a better quality of life for our...

  • Master Data Manager

    4 days ago


    St Leonards, Australia Laser Clinics Australia Full time

    **Who are we?** Originating 13 years ago in Australia, Laser Clinics is the industry leader in non-invasive aesthetic treatments, such as Laser Hair Removal, Cosmetic Injections, Skin and Body treatments. We have over 200 franchised and company-owned clinics across Australia, New Zealand, Singapore, Canada, and the United Kingdom, with ambitious plans for...

  • Practice Manager

    2 days ago


    St Leonards, Australia ST & A Psychology Full time

    **Practice Manager** Manly Vale & St Leonards 4-5 days per week $40-$45 per hour **Practice Manager (Private Psychology Practice)** - **Learn and develop in a leadership position with a supportive team**_ ST & A Psychology is a Growing, thriving Private PSYCHOLOGY practice that is committed to providing high-quality client-centred care to the local...