Customer Care Representative
5 months ago
Company Description
Greencross Vets Fairy Meadow, Woonona Bulli, Warilla-Shellcove and Crown Street are 4 uniquely individual clinics looking for a Customer Care representative to join our teams. We pride ourselves on offering the highest standard of patient care with a focus on offering our clients gold standard customer service.
**About your new role**
We are looking for a dedicated customer service representative and we need YOU to join our team. Duties include:
- Handling high volumes of inbound calls
- Welcoming clients and their pets to the hospital
- Booking and managing appointments
- Invoicing and taking payments - including cash and EFTPOS
- Processing payments on Vetpay and Zippay
- Data entry and requesting documents
**About You**
- A solid professional background in customer service (min 2 years is essential)
- Have experience in reception or high volume call centre environment
- You thrive in fast paced environments and can remain calm under pressure or during busy times and emergency situations
- Well-developed computer skills with accurate data entry
- Experience with appointment entries, invoicing, and taking payments
- Willingness to go above and beyond during busy times
- You can think outside the box Have great multi-tasking and problem solving skills to achieve best possible results
- Can manage your time effectively when there are multiple distractions and can assist your team mates when required
- Amazing attention to detail
- Friendly, warm and professional phone manner with the ability to converse with a range of different people with compassion and empathy
- Experience dealing with difficult clients
- Strong interpersonal and relationship skills
- Enjoy working in a close knit team and be team focused
- Cope well with high call volumes and demanding clients
- Have availability during busy peak seasons Christmas, Easter, and school holidays and be flexible in picking up additional shifts to support your team
**We Offer**
This position offers an opportunity to work with some of the best veterinarians, veterinary nurses and customer care representatives in the Illawarra.
- Job security - we can offer a Part time or casual contract depending on your preference
- Leave entitlements for Part time employees
- 4 weeks annual leave, personal/sick leave, carers leave (all leave benefits as per award)
- Continuous education program
- Free annual influenza Vaccination
- Free access to confidential Employee Assistance Program LifeWorks 24/7
- Petbarn discounts
-
Customer Care Representative
1 month ago
Fairy Meadow, Australia Greencross Vets Full timeCompany DescriptionWe have a rare opportunity for a Customer Care Representative to join our welcoming front of house team in the Illawarra’s leading animal hospital and GP clinic! Greencross Vets Fairy Meadow and ARH (Animal Referral Hospital) is a busy, fast growing, state-of-the-art GP practice and emergency hospital that sees a variety of pets and...
-
Customer Service Representative
1 month ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly skilled and compassionate Customer Care Representative to join our team at Greencross Vets Fairy Meadow and ARH. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to our clients and their pets.Key ResponsibilitiesWelcoming clients and their pets to the hospital...
-
Customer Experience Ambassador
2 weeks ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our front of house team as a Customer Care Representative. This role offers an opportunity to work with a dynamic and welcoming team in a fast-paced environment.Key ResponsibilitiesWelcome clients and their pets to the hospital, providing exceptional customer...
-
Customer Service Representative
4 weeks ago
Fairy Bower, Australia O'Brien Glass Industries Limited Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at O'Brien Glass Industries Limited. As a key member of our Customer Service and Administration Team, you will be the first point of contact for our customers, providing exceptional service and support.Key Responsibilities:Face to Face customer serviceGreeting...
-
Emergency Veterinarian
3 weeks ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeWe are seeking a skilled and dedicated Emergency Veterinarian to join our dynamic team at Greencross Vets. This full-time position involves a unique co-location arrangement, allowing you to collaborate closely with colleagues in the General Practice clinic.As an Emergency Veterinarian, you will be responsible for delivering top-notch Emergency care and...
-
Customer Service Representative
1 month ago
Fairy Bower, Australia O'Brien Glass Industries Limited Full timeAbout the RoleWe are seeking an experienced Customer Service Expert to join our Rockhampton Service Centre team. As a key member of our Customer Service and Administration Team, you will be the first point of contact for our AutoGlass customers.Key ResponsibilitiesProvide exceptional customer service and support to our customersAnswer customer inquiries via...
-
Customer Service and Sales Representative
3 weeks ago
Fairy Bower, Australia Beacon Lighting Full timeAbout the RoleWe are seeking a skilled Customer Service and Sales Representative to join our team at Beacon Lighting in Rockhampton. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our retail and trade customers.Key ResponsibilitiesProvide expert customer service to our customers,...
-
Team Member
2 weeks ago
Fairy Meadow, Australia Officeworks Full timeAbout usAt Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day. Fast paced. Innovative. Inspiring. With close to 10000 team members and a national footprint of more than 168...
-
Receptionist Wollongong, Nsw
5 months ago
Fairy Meadow, Australia Bupa Full timeYour oral health affects your overall well-being and physical wellness, which is why we want to help people in Wollongong look after their smiles. We believe one of the best ways to do this is through good dental care, a comprehensive oral hygiene routine and professional dental support staff that ensure you receive the highest standards of care; this is...
-
Veterinary Director
4 weeks ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeLead a Team of Animal Care ProfessionalsGreencross Vets Fairy Meadow is seeking a skilled Veterinary Director to join their team. As a leader in animal care, you will have the opportunity to work with a diverse range of cases, from routine check-ups to complex surgeries.Key Responsibilities:Provide clinical leadership and guidance to junior veterinarians and...
-
Veterinarian - Greencross Vets
1 month ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeJoin Our Team of Dedicated VeterinariansWe are a dynamic team of 20 experienced veterinarians at Greencross Vets, Fairy Meadow, with a strong passion for delivering exceptional patient care and continuing education. Our state-of-the-art facility features 9 spacious consult rooms, separate dog and cat wards, CT imaging, DR radiography, ultrasound, endoscopy,...
-
Veterinary Emergency Specialist
3 weeks ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeCompany OverviewGreencross Vets is a leading provider of veterinary care, committed to delivering exceptional service and expertise to the community.Job SummaryWe are seeking a skilled and dedicated Emergency Veterinarian to join our dynamic team at ARH Wollongong. This full-time position involves a unique co-location arrangement, allowing you to collaborate...
-
Vet Clinician
1 week ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeAbout the RoleWe have a team of experienced veterinarians at Greencross Vets Fairy Meadow, offering a wide range of services and opportunities for professional growth.Key ResponsibilitiesDeliver high-quality, patient-focused care to our clients and their petsCollaborate with our team of experienced vets to provide expert consultation and treatmentStay...
-
Veterinary Emergency Specialist
4 weeks ago
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeTransformative Opportunity for a Combined GP/Emergency VeterinarianAt Greencross Vets, we're committed to delivering exceptional emergency care and expertise to the Wollongong and greater Illawarra region. We're seeking a skilled and dedicated Emergency Veterinarian to join our dynamic team on a full-time basis.Your Key Responsibilities:Collaborate closely...
-
Emergency Veterinarian Specialist
4 weeks ago
Fairy Meadow, New South Wales, Australia Animal Referral Hospital Full timeExciting Opportunity for a Skilled Emergency VeterinarianWe are seeking a highly skilled and dedicated Emergency Veterinarian to join our dynamic team at the Animal Referral Hospital. As a key member of our team, you will be responsible for delivering exceptional emergency care and expertise to the Wollongong and greater Illawarra region.About the RoleThis...
-
Fairy Meadow, New South Wales, Australia Greencross Vets Full timeAbout UsGreencross Vets is a pioneering, privately-owned multi-disciplinary specialist hospital in Australia, boasting the nation's most extensive assembly of Emergency Veterinarians and Criticalists.About the RoleWe are seeking a skilled and dedicated Emergency Veterinarian to join our dynamic team full-time. This position involves a unique co-location...
-
Highly Skilled Veterinary Surgeon
9 hours ago
Fairy Meadow, New South Wales, Australia Animal Referral Hospital Full timePosition OverviewAt the Animal Referral Hospital, we are seeking a skilled and dedicated Emergency Veterinarian to join our dynamic team on a full-time basis. This position involves a unique co-location arrangement, allowing you to collaborate closely with colleagues in the General Practice clinic. Our mission is to deliver top-notch Emergency care and...
-
Retail Sales Assistant
2 months ago
Fairy Meadow, Australia Nutrition Warehouse Full timeNutrition Warehouse is looking for a passionate part-time Sales Assistant to join our amazing team of local legends at our Fairy Meadow store! If you want to help people crush their health and fitness goals and be part of a thriving company - Come and join Team NW! **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and...
-
Retail Store Manager
3 months ago
Fairy Meadow, Australia Nutrition Warehouse Full timeNutrition Warehouse is looking for a passionate Store Manager to lead our team of local legends at our Fairy Meadow store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Nutrition Warehouse - Australia’s leading and largest health and sports supplement retailer,...
-
Customer Service Coordinator
1 month ago
Fairy Bower, Australia O'Brien Glass Industries Limited Full timePart Time - Rockhampton, QLDOur Customer Service and Administration Team is the first point of contact to our AutoGlass customers. Our Rockhampton Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!Perm Part TimeMonday, Tuesday, Thursday and Friday 10.00am...