Product Manager

7 months ago

Sydney, Australia WooliesX Full time

As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths Group to our customers.

We're an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform how people live and shop. With an industry-leading technology team backed by analytics, we're resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an excellent experience for our customers - whether they shop in-store or online.
- Join a customer-obsessed technology business at the heart of Australia's largest retailer
- Opportunity to work across the latest technology and methodology Surry Hills (Sydney) based with flexible working arrangements

**We are WooliesX
**As a business inside one of Australia's largest retailers, WooliesX aims to bring the best of Woolworths to our customers, powered by our team, technology and data. We’re an innovation business that brings together the brightest minds in e-commerce, technology, media, and data to transform the way people live and shop. With an industry leading technology team, backed by analytics, we’re resourceful and willing to experiment. Our agile teams are empowered to innovate and deliver an awesome experience for our customers - no matter whether they choose to shop in-store, or online.

**What you’ll do
**WooliesX is recognised for providing best in class customer service, powered by AI, that is convenient, frictionless and personalised resulting in high levels of customer satisfaction. Our Fulfilment Capability Tribe strives to create best in class eCommerce operations, delivering effortless experiences for our team and ensuring every order is fulfilled with complete satisfaction.

We are looking for an experienced Product Manager who will be responsible for building solutions. Identify and implement world class fulfilment technology for improving fulfilment efficiency and team experience. You will help take our capabilities to the next level by building out the product strategy to ensure that we prioritise and partner effectively to deliver long-term sustainable value and ROI.

**Key focus areas**
- Define & drive the product strategy to help accelerate the eCom F24-26 business strategy
- Establish and manage the Fulfilment Tech product roadmap
- Ruthlessly prioritise initaitives, balancing trade-offs to produce the best outcome for the customer, product and business
- Partner with others across the business including, Engineering, Operations & Design teams to deliver shared outcomes
- Lead strategic initiatives that strike a balance between customer satisfaction, team effectiveness and business outcomes Identify and explore commercial opportunities

**What you’ll bring
At WooliesX we have a very clear expectation of the value that our Product Managers can drive. The capabilities outlined below reflect how we expect a Product Manager to contribute this value in this role, and we offer an excellent peer learning environment to improve and exercise these skills.
**Core skills:
- Experience within fulfillment/logistics teams, order process/eCommerce operations/store network leveraging smart tech
- Create an outcome driven, value based Product roadmap that has the support of the organisation, makes clear the product's direction, and connects to the organisational strategy and purpose.
- Prioritises and explains trade-offs throughout the design and development of my product, reducing time to market and increasing return on investment.
- Strong commercial acumen - Makes financially sound critical product decisions, understands financial trade offs that impact the profitability of the Tribe and uses this as an input to their decisions, defines and aligns business cases & revenue models for the product.
- Exceptional **s **takeholder management - uses professional influence to consistently obtain the support of senior stakeholders across many areas of Woolworths, outside my immediate area. Build strong relationships across the business.
- Amazing partnering skills with others, assuring roles are clear in undertaking efficiency projects across the Tribe that have an impact on the performance of the organisation, co-creates OKRs within my team and aligns across teams.
- Excellent communication both written and verbal. Provide usable, influential and tailored recommendations that others understand because of the strong purpose and rationale behind the reasons, benefits, and tradeoffs in the approach. Prior experience in fulfilment highly desirable

**What you’ll experience**

Our Team Members are at the heart of everything we do and we’re always looking for ways to support your career journey and reward great work:

- A progressive and flexible ‘work from anywhere’ policy that gives you more control over your work, life and wellbeing
- Team discounts across our range of Woolworths Group brands you know and love and a robust rewards program that celebrates a

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