Technical Project Analyst

3 weeks ago

Melbourne, Australia Department of Justice and Community Safety Full time

Location: Melbourne | CBD

Job type: Full time / 29 January 2024

Organisation: Department of Justice and Community Safety

**Salary**: $103,920 - $125,735

Occupation: Regulatory Governance and Compliance

Reference: VG/DJ1001/FEB2023

The Department of Government Services was established in 2023 to improve the experience for Victorian’s doing business and interacting with the government.

We are doing this by connecting and digitising our systems and platforms across state and local government, streamlining our corporate and procurement services and refocusing government policy and operations to make sure we are customer focused.

Department of Government Services brings together Digital Victoria, Service Victoria, Local Government Victoria, Consumer Affairs Victoria, the grant program centre and consolidates procurement policy, and whole of Victorian government telecommunications policy as well as the Working With Children Checks and Births, Deaths and Marriages. Oversight of Cenitex and the Public Record Office Victoria also transfers to DGS.

DGS also brings together VPS accommodation management, grant administration platforms and administration, and the procurement of whole of government goods and services. A new corporate shared service arrangement between DGS and central agencies (DPC and DTF) will deliver seamless and efficient services, while also driving VPS-wide corporate services reforms.
- **Utilise your technological expertise to provide support and advice**:

- **Fixed term opportunity to work with a high-performing and passionate team in the Victorian Public Service**:

- **VPS Grade 5: $103,920 - $125,735 plus superannuation**

**About the Business Unit**

Consumer Affairs Victoria (CAV) is Victoria's consumer regulator. Our vision is a fair and competitive marketplace in Victoria.

We:

- provide information to business, consumers, landlords and tenants about their rights and responsibilities
- register and license organisations and occupations
- ensure compliance with consumer laws, and
- review and advise government about Victoria's consumer protection framework.

The outcomes we are working to achieve for the Victorian community are:

- businesses that comply with consumer laws,
- Victorians who exercise their consumer rights
- a fair and safe rental market for Victorians.

Regulatory Services includes the following:

- Information and Analysis - provides strategic and operational intelligence and analysis to the organisation, and manages CAV's compliance data and other information.
- Investigation Services - delivers compliance and enforcement functions including investigating businesses and individuals alleged to have breached consumer protection law in Victoria.
- Regulatory Transaction Services - provides CAV's licence and registration processing function, maintains and regulates non-profit and business entities, and manages a range of public and non-public registers.
- Performance and Outcomes - ensures Regulatory Services is contributing to CAV's outcomes framework as well as overseeing strategic project delivery and continuous improvement practice. The branch also oversees the operational compliance risk framework and governance of the Compliance Operating Group and Compliance Committee

**About the Role**

As a Technical Project Analyst you will:

- Undertake a lead role in the support, development and implementation of projects and activities contributing to the RTS' transformation program, continuous process improvement and other projects, including digital reform.
- Translate business requirements into technical solutions and liaise between functional and technical providers to manage the development of new system functionality, upgrades, system modifications and day-to-day problem analysis, issue tracking and resolution.
- Initiate and maintain relationships with peers and senior internal and external stakeholders and ensure the timely delivery of projects, services or advice.
- Provide effective reporting to management on the status of projects, issues and outcomes.

**About you**
- Demonstrated capacity to gather and refine business requirements within the context of Agile, Scrum and other project methodologies.
- Demonstrated capacity in process mapping, designing workflows, establishing and implementing quality control and continuous improvement efficiency mechanisms.
- Ability to analyse and develop business information systems in order to align with the RTS requirements in both immediate and future context

**Qualifications/Requirements**
- A relevant tertiary qualification in business systems and/ or information technology would be highly regarded.

**How to Apply**
- FOR INTERNAL VPS EMPLOYEES:_

**IMPORTANT INFORMATION**:
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with the department's obligations under the Occupational Health and Safety Act 2004 (Vic). Th

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