Assistant Store Manager
2 weeks ago
**Position**:
**Job responsibilities**:
**Customer Experience & Sales**
- Deliver and maintain exceptional customer service standards, ensuring every client enjoys a memorable experience at FENDI.
- Support the team in achieving and surpassing sales targets, developing strategies to boost revenue and client loyalty.
- Build and maintain strong client relationships, serving as a brand ambassador both in-store and in the community.
**Team Management & Development**
- Assist in recruiting, training, and mentoring sales associates to foster a high-performance, motivated team.
- Organize team schedules, daily briefings, and individual performance assessments.
- Foster a positive work environment that encourages teamwork, creativity, and brand knowledge.
**Operations & Inventory Management**
- Oversee daily store operations, including visual merchandising, inventory control, and stock replenishment.
- Ensure all FENDI policies, procedures, and standards are followed for store presentation, stock security, and customer service.
- Support the Boutique Manager in managing administrative tasks, reporting, and other operational duties.
**Brand Representation & Community Engagement**
- Represent the FENDI brand values, aesthetic, and quality through personal presentation and customer interactions.
- Engage with the local community to strengthen FENDI’s brand presence and customer base.
- Actively participate in boutique events, VIP client experiences, and product launches.
**Profile**:
- **Experience**:Minimum of 5 years in a luxury retail environment, with at least 3 years in a supervisory or managerial role.
- **Skills**:Proven leadership skills with the ability to motivate and inspire a team. Strong communication and interpersonal abilities.
- **Customer Focus**:Passion for luxury retail and delivering top-tier customer service.
- **Brand Knowledge**:Deep understanding of the luxury market, FENDI products, and brand history.
- **Adaptability**:Ability to work in a fast-paced environment, multitask, and handle a variety of operational and client-related tasks.
**Additional information**:
**About Fendi**:
Fendi is an Italian luxury fashion house founded in Rome. Since 1925, the year in which it was founded, Fendi has linked its success, its image, its quality, and the glamour of its products to a dual element: a delicate and precious equilibrium between tradition and modernity, the desire to preserve the values of the past and the courage to dare, innovate and astound.
**_FENDI _**
**MAISON***:
- The Fendi Maison was established by Adele and Edoardo Fendi in Rome in 1925. The opening of the first Fendi boutique - a handbag shop and fur workshop followed. Soon winning international acclaim, Fendi emerged as a brand renowned for its elegance, craftsmanship, innovation and style.
Called by the legendary five Fendi sisters, the collaboration with the late Karl Lagerfeld began back in 1965 and lasted 54 years. In 1992, Silvia Venturini Fendi seconded him in the Artistic Direction; in 1994, she is given the direction of Accessories and later of Menswear.
In 2000, the LVMH group acquires Fendi becoming in 2001 its majority shareholder. Appointed in 2020, Kim Jones held the role of Artistic Director of Couture and Womenswear until 2024. Since 2020, Delfina Delettrez Fendi, fourth generation of the Fendi family, is Artistic Director of Jewellery. Today Fendi is synonymous with quality, tradition, experimentation and creativity.
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