Assistant Store Manager

2 months ago

Melbourne, Australia Fanatics, Inc. Full time

**Role Purpose**:
Reporting to the Retail Manager, the purpose of this role will be to support the development of the ROAR Store based at Richmond Football Club, representing their merchandise team. The Retail Co-ordinator plays a critical role in leading the store operations and assisting the Management Team with creating the ultimate game day and shopping experience for our fans by setting the example of the front-line selling effort. The Retail co-ordinator will drive results through effective communication and team building. This position whilst initially part time has potential to develop into a FT role in leading retail operations across multiple sporting partners.

This role will work a rotating, schedule including days, nights, and rotating weekends. Interstate travel may be required at times.

**Responsibilities**:

- Responsible for the day-today store operations and acting Manager where necessary
- To achieve or exceed store financial targets, delivering on retail sales and profit
- Co-ordinating customer engagement by serving and training store team to ensure delivering world-class service
- Drive sales results by executing the sales/operations plans
- Support back of house operations; maintain stockroom organization and inventory management
- Provide training and assistance to new and existing employees as required
- Provide feedback to associates based on observed job performance, fan comments and knowledge of the work environment

**Knowledge & Experience**:

- Proven experience of supervisor level or senior retail assistant level preferably with licensed consumer products

.Retail leadership and people management skills
- Experience of delivering customer focused KPI’s
- Understanding of profit & loss
- A team player Enthusiastic with positive attitude
- A passion and keen interest in AFL and Australian sports

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

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