Duty Manager Operations, Brisbane

2 weeks ago

Pinkenba, Australia dnata Full time

dnata is one of the most recognised ground services companies in the world Having won an abundance of awards both nationally and internationally, we are on the look out for our a Duty Manager Operations, Brisbane.

**Overall Purpose of the Position**:
The Duty Manager Operations, Brisbane is an entry level leadership role supporting the quality delivery of optimised Ground Services for our clients to ensure an efficient and effective meeting of services and exceeding the company’s and our clients’ expectations.

The Duty Manager, Operations will report to the Manager Operations, Brisbane and collectively deliver the key strategic goals, stakeholder management and delivery of whole port services within an environment of sensitives, constraints and competing stakeholder priorities

**Primary Duties and Responsibilities**:

- Organisation and coordination of all work areas during day of operations and the management, monitoring and evaluation of Ground Handling Agreements and Service Level Agreements;
- Lead team members including coaching and mentoring and performance feedback to achieve high levels of performance and service excellence;
- Significant stakeholder engagement and consultation to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
- In consultation with the management team develop, implement and monitor communication plans, business strategy to drive a customer centric culture;
- Control effective rosters and budget management
- Develop and provide quality metrics and reporting on critical business issues;
- Foster a positive safety culture within the team focussed on awareness and vigilance.

**WH&S Responsibilities**:

- Comply with the dnata WH&S Policy and related Group Policies
- Comply with legislative WH&S requirements
- Develop and maintain a positive safety culture, focused on awareness & vigilance
- Conduct work in accordance with dnata's WH&S Management System and customer WH&S requirements
- Follow all safety work procedures, adhering to all safety guidelines provided
- Attend WH&S induction and training as directed by the business
- When applicable, wear the required personal protective clothing and equipment

**Essential Criteria**:

- Minimum 1+ years leadership experience with customer centric orientation and ability to drive a service culture;
- Highly developed communication skills both written and oral and excellent presentation skills;
- Passionate about building and fostering relationships with key stakeholders and clients;
- Experience in engaging and influencing staff to ensure the delivery of a wide range of stakeholder expectations, diverse interests and demands;
- The ability to lead, translate, implement and manage ongoing compliance, industry standards and legislative requirements;
- Basic business acumen including, financial and budget management and focussed on driving culture change and continuous business improvement.
- Demonstrated experience in business process review and reengineering to ensure best practice service delivery.

**Desirable Criteria**
- Previous experience in or knowledge of airline industry principles and procedures
- HSC or University graduate in a business discipline

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

  • Forklift Operators

    3 weeks ago

    Pinkenba, Australia Tough Yakka Full time

    We are currently recruiting for an experienced Forklift Operator for storeman work located in the Port of Brisbane. The primary role will be loading & unloading containers or trucks, order picking & general storeman duties. This is a day shift usually role. **Essentials** - Valid LF license with minimum of 5 years demonstrated experience - Storeman duties -...

  • High Reach Forklift Operators

    4 weeks ago

    Pinkenba, Australia Tough Yakka Full time

    We are currently recruiting for an experienced High Reach Forklift Operator work located in the Port of Brisbane. The primary role will be loading & unloading containers or trucks & general warehouse duties. This is a day shift usually role. **Essentials** - Valid LF license with minimum of 2 years demonstrated high reach experience - Must have a driver's...

  • Ramp & Baggage Agents - Brisbane Airport

    3 months ago

    Pinkenba, Australia dnata Full time

    dnata Airport Services Pty. Limited is a national provider of Ground Handling and Cargo services to a number of major international Airlines. We are part of the global dnata International network and a subsidiary of the Emirates Group. We are seeking Ramp & Baggage Agents to join our awesome Brisbane Operations team based in Brisbane Airport. We are...

  • Ramp & Baggage Agents - Brisbane Airport

    4 weeks ago

    Pinkenba, Australia dnata Full time

    dnata Airport Services Pty. Limited is a national provider of Ground Handling and Cargo services to a number of major international Airlines. We are part of the global dnata International network and a subsidiary of the Emirates Group. We are seeking Ramp & Baggage Agents to join our awesome Brisbane Operations team based in Brisbane Airport. We are...

  • Warehouse Operators

    5 days ago

    Pinkenba, Australia Diplomatik Full time

    **Diplomatik** currently have a vacancy for experienced Warehouse Assistants for a valued client in **Pinkenba**, Brisbane. This role is a genuine temp to perm with ongoing casual work Monday-Friday with a minimum of 38 hours guaranteed, with overtime available. The client currently has two shift times available including a morning shift (6am-2pm) and an...

  • Store Manager

    7 days ago

    Pinkenba, Australia SHEIKE & CO PTY LTD Full time

    As the Store Manager you will be a brand ambassador for SHEIKE everyday. _Join our team in Brisbane DFO today!_ - Empower, Elevate and Lead - Grow your career with coaching and development by our experienced leadership team - Be a part of a vibrant and supportive culture At SHEIKE, we celebrate everybody and every day, no matter the event. Join our bright,...

  • Assistant Store Manager

    1 month ago

    Pinkenba, Australia SHEIKE & CO PTY LTD Full time

    As the Assistant Store Manager you will be a brand ambassador for SHEIKE everyday. _Join our team in DFO Brisbane today!_ - Empower, Elevate and Lead - Grow your career with coaching and development by our experienced leadership team - Be a part of a vibrant and supportive culture At SHEIKE, we celebrate everybody and every day, no matter the event. Join...

  • Operations Manager

    2 weeks ago

    Pinkenba, Queensland, Australia Haynes Group Full time

    About UsHMG is based in Brisbane a divisional business unit of Reclamation and Engineering Services within Sime Darby Industrial Services. At HMG, we believe in Simplicity through fearless innovation and commit to delivering value for our customers through our people. We believe that people do amazing things, and surrounding ourselves with people who are...

  • Account Manager Brisbane North

    2 months ago

    Pinkenba, Australia Hy-Tec Full time

    **The role** We are currently seeking to appoint a full time Account Manager for the Brisbane North Area, to be based at our new Pinkenba site. As Account Manager you will have the vital function of maximising sales opportunities within the local market. This will be achieved through the development of strong customer relationships, with both existing and...

  • Operational Performance Manager

    3 weeks ago

    Pinkenba, Australia Sandvik Full time

    Sandvik Mining and Rock Solutions Operational Performance Manager - Brisbane, QLD Our Company and Culture Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ...

  • Account Manager Brisbane North

    2 weeks ago

    Pinkenba, Queensland, Australia Hy-Tec Full time

    The roleWe are currently seeking to appoint a full time Account Manager for the Brisbane North Area, to be based at our new Pinkenba site.As Account Manager you will have the vital function of maximising sales opportunities within the local market.This will be achieved through the development of strong customer relationships, with both existing and new...

  • Operational Performance Manager

    2 weeks ago

    Pinkenba, Queensland, Australia Sandvik Full time

    Sandvik Mining and Rock SolutionsOperational Performance Manager - Brisbane, QLDOur Company and CultureSandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ...

  • Warehouse Operator/freight Coordinator

    3 weeks ago

    Pinkenba, Australia AIRWAY Full time

    AIRWAY have an exciting new role in our Brisbane warehouse! Joining a small, collaborative team, this hands-on role is a fantastic opportunity for someone looking for career development in a highly rewarding and varied position. **Benefits of the Role**: - Immediate start - Free parking - Full training provided - Flexible hours via a rotating 7-day...

  • Warehouse Operator

    7 days ago

    Pinkenba, Australia Bayer ANZ Full time

    Full time permanent position - Monday - Friday - Pinkenba, Brisbane with free onsite parking - $66,073 per annum, plus 11.5% Superannuation. **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with...

  • Warehouse Operator/freight Coordinator

    3 weeks ago

    Pinkenba, Australia AIRWAY Full time

    AIRWAY have an exciting new role in our Brisbane warehouse! Joining a small, collaborative team, this hands-on role is a fantastic opportunity for someone looking for career development in a highly rewarding and varied position. **Benefits of the Role**: - Immediate start - Free parking - Full training provided - Flexible hours via a rotating 7-day...

  • Operations Leading Hand

    3 weeks ago

    Pinkenba, Australia dnata catering Full time

    **Do you want a high-flying career working for the world’s largest air services provider, based in Brisbane?** We are seeking a professional and diligent individual to join our Brisbane Airport Catering team as an Operations Leading Hand (Driver Supervisor), on a permanent full-time basis. **So, what does a day in the life of an Operations Leading Hand...

  • Transport & Escort Operations Manage

    2 weeks ago

    Pinkenba, Queensland, Australia Serco Full time

    Drive exceptional service standards and work on a rotational roster Through your leadership and guidance ensure security and care of detainees Fulltime positions working across a sevenday roster based in Pinkenba QLDAbout the RoleThe Transport & Escort Operations Manager will report to the Senior T&E Operations Manager and will coordinate the daily...

  • Production Operator

    2 weeks ago

    Pinkenba, Australia Bayer ANZ Full time

    Fortnightly pay with a fortnightly RDO - Based in Pinkenba near the airport, free onsite parking - Base salary starts at $61,918 per annum **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with...

  • Overhead Crane Operator

    2 weeks ago

    Pinkenba, Queensland, Australia Protech Full time

    Protech North Brisbane are currently seeking Multiple Overhead Crane Operators for a Steel Mesh Product Manufacturing Plant in Pinkenba.Pay Rates - $31.50 to $37.00 depending on experienceMultiple positions available on Day Shift. Opportunities for on-going work.About you: Previous experience in Heavy Manufacturing Experienced in use of Overhead Crane or...

  • Laboratory Allocator Skygate, Brisbane Airport

    2 weeks ago

    Pinkenba, Queensland, Australia Hanson Full time

    Concrete Field Tester AllocatorWe have an opportunity for an enthusiastic and professional allocator to join our Skygate Laboratory located near the Brisbane Airport. The principal areas of responsibility will be ensuring the field testers are informed of their job allocations and entering test results into multi-faceted systems.This role is a full-time...