Data Integrity Analyst

6 months ago

Macquarie Park, Australia DXC Technology Full time

**Why join DXC Technology?**

At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients. Be a trusted advisor to our clients and great leader to our practice management team in New Zealand.

**What you will be doing**

We are looking for a team player to join our supportive Billing team with an opportunity to work in critical data development for key clients within the region.

**This role will**:

- Maintain accuracy and completeness of billing data within ServiceNow CMDB
- Ensure data reflects the services being delivered and are aligned to the contractual resource units in the contract
- Meet billing SLA’s regarding collection / validation of key attributes aligned to contractual expectation
- Maintain a set of processes and systems controls that ensure that all data feeds are received on time and are accurate - work proactively with delivering lines of service to remediate missing / incomplete data
- Maintain necessary metrics to share with data contributors / suppliers and use as baseline for discussions for monthly meetings and operational reviews
- Build and maintain collaborative working relationships with key stakeholders, customers and your fellow team members - including preparing for and leading pre-approval sessions with client
- Ensure clear communication with key data providers, internal and external customer is at the forefront of delivery.
- Contribute to the cross training initiative within the Billing team through open communication, participation and in some cases leading training sessions

**The skills you will bring**
- Proven experience in managing billing data into complex ITSM environment eg using ServiceNow and managing billing outcomes in GSAP
- Previous billing production experience
- in a complex billing environment - at least 2 years
- Process documentation experience
- Reporting / metrics experience - ability to work competently with large volumes of data
- Process improvement experience
- Advanced MS Excel user
- IT Industry knowledge
- Excellent communication skills - will be key contact for strategic client
- Australian Citizenship is required due to Government client regulations.

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;
- Extensive resources to support your onboarding and continual development including DXC University
- DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
- We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
- More time to do the things you love with flexible leave options, including purchased leave
- Take time to give back with charitable and emergency services volunteer days
- Well-being matters to us and our Employee Assistance Program is there to support you and your family
- And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

**We are an Equal Opportunity Employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

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