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Customer Service Officer

2 weeks ago

Richmond, Australia TEG Full time

**Full Time and Part Time considered**

**Salary $50,000 - $55,000 + Super (EFT)**

The Extend Group is a premium Outside School Hours Care (OSHC) provider, that provides exceptional care for children nationally.

An exciting opportunity exists for an enthusiastic Customer Service Officer to join our small tight-knit team, based in our Melbourne Office. Extend is looking for someone who is driven, organised, a team player, who is passionate about helping customers.

Full time and part time (20 hours or more per week with negotiable start/finish times) positions considered favourably.

Be a part of a supportive, diverse, amazing work culture, where no two days are the same

Have great people skills?

Have emotional intelligence?

Have call centre experience?

Want an opportunity to showcase your exceptional communication skills?

Then we want to speak to you

**Specific Responsibilities**

Build & maintain excellent relationships with customers.

Administration of database for enrolments, bookings and subsidies.

Distribution of information for OSHC.

Database management.

IT device setup and distribution.

**Essential Criteria**

A great telephone manner.

Experience working in a small team.

Relevant experience, preferably in a fast-paced role.

Demonstrated effective problem solving, organisational and interpersonal skills.

Accuracy and attention to detail.

Proficiency with Microsoft Office and Google Applications.

Well organised and a multitasker.

**The Benefits**

We offer work-life balance, career development, professional growth, as well as community engagement opportunities, an engaging team and supportive management, reward and recognition, and social opportunities.

This is a great opportunity to carve out a career with a growing company. The role is full time or part time and working days negotiable. Our funky warehouse office is conveniently located near public transport and near the city in Richmond.

We have training and career development opportunities and an amazing work culture and team, with an unblemished record in caring for children.

**The Team**

The difference is The Extend Group and our people. There has never been a better time to join our dynamic and passionate team. We are seeking an individual who is looking for an exciting, challenging and rewarding career.

At The Extend Group, we’re all things education and care, which includes excellent service support.

**How to Apply**:
Please submit your Cover Letter and Resume today